Michelle Julius
284 Kingsland Gardens, Christ Church,Barbados
Summary
Superb time management skills
Strong analytical and problem-solving skills
Quick learner Outstanding cash handling experience
Work well under pressure and with minimal supervision
Excellent organizational skills and keen attention to detail
Excellent written and oral communication skills
Overview
27
27
years of professional experience
Work History
Accounting Associate/Customer Service Representative
Advantage Capital Management
03.2018 - 07.2021
- Prepared more than 10 applications for new policies for all types of insurance per day
- Input data from applications into company software
- Renewed up to 15 insurance policies per day for existing clients
- Performed daily cash balancing and reconciliation procedures
- Received and verified payment of premiums
- Managed clients’ inquiries and complaints
- Recommended company products and services to clients
- Updated/changed existing policies as requested by clients
- Reviewed policies and documentation to ensure accuracy
- Called clients to remind them of their upcoming renewal date
- Prepared policy renewal notices to clients
- Updated and maintained QuickBooks software system
- Contacted clients regarding outstanding payment of premium
- Prepared and sent letters to clients who are delinquent in making payments.
Sales Associate/Accounting Associate
St. Kitts Marriott Resort
05.2016 - 02.2018
- Greeted guests entering the store
- Assisted up to 30 guests per day with their queries and their needs
- Recommended related products to enrich customers’ experience
- Responded to guests’ queries about the hotel and its services
- Made suggestion to guests about points of interest nearby
- Reviewed cash audits daily
- Prepared bank deposits on a daily basis
- Prepared and issued invoices to clients
- Clarified and queried any discrepancies on guests’ bills
- Prepared comp receipts report for reimbursement on a monthly basis
- Maintained accounting records by making copies and filing documents.
Office Manager
Five Star Staffing Solutions
08.2012 - 08.2015
- Prepared correspondence, communications & presentations
- Filed and retrieved documents and reference materials
- Managed and maintained CEO’s schedule, appointments and travel arrangements
- Arranged and coordinated meetings and events
- Responded to and distributed incoming communications
- Answered and managed incoming calls approximately 10 times per day
- Received and interacted with visitors/clients
- Reviewed operating practices and implemented improvements where necessary.
Administrative Assistant
University of the West Indies, Jamaica
08.2003 - 12.2007
- Typed reports from examiners’ meetings
- Operated office equipment such as fax machine, copiers, telephone, etc
- Planned and executed preparation for graduation
- Investigated and resolved student queries effectively
- Input students’ grades into the University database
- Handled interdepartmental mail and memos
- Worked directly with manager on special projects.
Accounting Assistant
JN Small Business Loans, Jamaica
01.2000 - 06.2003
- Monitored cash and bank balances on a daily basis
- Verified invoices before preparing and disbursing checks
- Reconciled bank accounts to company accounts
- Maintained accounting records by making copies and filing documents.
Teller/Customer Service Representative
Jamaica National Building Society
12.1994 - 12.1999
- Processed a wide range of retail and commercial transactions
- Performed daily cash balancing and reconciliation procedures
- Received and verified loan and mortgage payments
- Managed customers inquiries and complaints
- Recommended bank products and services to customers
- Operated telephone switchboard.
Education
Bachelor of Arts - Business Administration
University of The Virgin Islands, United States Virgin Islands
United State Virgin Islands05.2012
Skills
- Office Skills
- Office Operations
- Spreadsheet/Report
- QuickBooks
- Account Receivables
- Accounts Payables
- Records Management
- Event Coordination
- Computer Skills
- MS Word
- MS Excel
- MS PowerPoint
- MS Outlook
- MS Desktop Publisher
Summaryofcompetencies
- Superb time management skills
- Strong analytical and problem-solving skills
- Quick learner
- Outstanding cash handling experience
- Work well under pressure and with minimal supervision
- Excellent organizational skills and keen attention to detail
- Excellent written and oral communication skills
References
- Samantha Clue-Clarke, (246) 259-1577
- Naomi Edwards-Mills, (869) 764-2049
Timeline
Accounting Associate/Customer Service Representative
Advantage Capital Management
03.2018 - 07.2021
Sales Associate/Accounting Associate
St. Kitts Marriott Resort
05.2016 - 02.2018
Office Manager
Five Star Staffing Solutions
08.2012 - 08.2015
Administrative Assistant
University of the West Indies, Jamaica
08.2003 - 12.2007
Accounting Assistant
JN Small Business Loans, Jamaica
01.2000 - 06.2003
Teller/Customer Service Representative
Jamaica National Building Society
12.1994 - 12.1999
Bachelor of Arts - Business Administration
University of The Virgin Islands, United States Virgin Islands
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