Mariah Cadogan

• Analyzed customer feedback and provided solutions to improve customer service.
• Answered phone calls and greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained and updated office records, both digital and physical.
• Welcomed office visitors and alerted staff to arrivals and directed customers to hostess
• Ordered office supplies and kept office stocked with needed resources to operate smoothly

•Read from scripts to promote uniformity and constituency in communications

• Built sustainable relationships and trust with customers accounts using open and interactive communication

• Referred unresolved customer greivences to designated departments for further investigation

• Determined charges for services requested and arranged for billing and made appropriate account corrections to resolve customer problems

• Navigated Multiple computer systems and applications to find information and recorded details of inquiries or complaints

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, in-person to provide information.
• Maintained and updated office records, both digital and physical.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.