Mariah Cadogan

• Analyzed customer feedback and provided solutions to improve customer service.
• Minimized cost of operations by optimizing routes for drivers to align with budget.
• Answered phone calls and responded to customer emails.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained and updated office records, both digital and physical.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Ordered office supplies and kept office stocked with needed resources to operate smoothly.
• Directed customers to hostess

•Read from scripts to promote uniformity and constituency in communications

• Built sustainable relationships and trust with customers accounts using open and interactive communication

• Referred unresolved customer greivences to designated departments for further investigation

• Determined charges for services requested and arranged for billing

• Made appropriate account corrections to resolve customer problems

• Navigated Multiple computer systems and applications to find information

• Recorded details of inquiries or complaints

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained and updated office records, both digital and physical.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.