Makayla Bowen
Summary
Friendly and outgoing with excellent interpersonal communication strengths. Capable of processing payments, handling difficult situations and meeting customer demands with diligence and a well-organized mentality.
Overview
13
13
years of professional experience
Work History
DATA ENTRY PROCESSOR
ACR BUSINESS SOLUTIONS INC.
02.2011 - 03.2015
- Enhanced data accuracy by diligently reviewing and correcting errors in the input process.
- Increased productivity by streamlining data entry processes and implementing time-saving techniques.
- Ensured data confidentiality by adhering to strict security protocols and maintaining an organized filing system.
- Collaborated with team members to complete high-volume projects efficiently and within deadlines.
COFFEE BARISTA
ITALIA COFFEE HOUSE
02.2016 - 07.2016
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Streamlined drink preparation process for increased efficiency and consistent taste.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
BARISTA\CASHIER
CAFE PLUS
08.2017 - 07.2018
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
BARISTA/CASHIER
RAW JUICE BAR
12.2018 - 06.2019
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Data Entry Processor
KM2 Solutions
07.2019 - 06.2020
- Enhanced data accuracy by diligently reviewing and correcting errors in the input process.
- Increased productivity by streamlining data entry processes and implementing time-saving techniques.
- Ensured data confidentiality by adhering to strict security protocols and maintaining an organized filing system.
- Collaborated with team members to complete high-volume projects efficiently and within deadlines.
Underwriting Assistant
Crucible International
03.2022 - Current
- Improved underwriting process efficiency by streamlining administrative tasks and enhancing communication between departments.
- Analyzed applicant data for risk assessment, ensuring accurate decision-making for policy approvals and denials.
- Supported underwriters with thorough research and documentation, enabling informed decisions on coverage limits and premium pricing.
- Maintained high levels of accuracy in data entry, reducing errors in policy issuance and minimizing potential losses.
Education
ST PAUL'S PRIMARY SCHOOL
2004
SPRINGER MEMORIAL SECONDARY
2010
Skills
- Fast learner
- Exceptional Customer service
- Point Of Sale Knowledge
- Microsoft Office Proficiency (Word & Excel)
- Data Entry
- Punctual
- Excellent Communication Skills
- Personable and Outgoing
- Excellent attention to detail
Hobbies and Interests
- Meeting new people
- Reading
- Surfing the Internet
- Drawing
Languages
Timeline
Underwriting Assistant
Crucible International
03.2022 - Current
Data Entry Processor
KM2 Solutions
07.2019 - 06.2020
BARISTA/CASHIER
RAW JUICE BAR
12.2018 - 06.2019
BARISTA\CASHIER
CAFE PLUS
08.2017 - 07.2018
COFFEE BARISTA
ITALIA COFFEE HOUSE
02.2016 - 07.2016
DATA ENTRY PROCESSOR
ACR BUSINESS SOLUTIONS INC.
02.2011 - 03.2015
ST PAUL'S PRIMARY SCHOOL
SPRINGER MEMORIAL SECONDARY
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