Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Lisa Greenidge
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Lisa Greenidge

Property Management
St. Michael,Bridgetown

Work Preference

Desired Job Title

Operations CoordinatorProperty ManagerHousekeeping ManagerAdministrative CoordinatorCustomer Support Specialist

Work Type

Full TimePart TimeContract Work

Location Preference

RemoteOn-SiteHybrid
Location: St. Michael, Bridgetown, BBLATAMCanadaGlobal
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsFlexible work hoursHealthcare benefitsWork from home optionPaid time off

Summary

Results-driven Operations and Property Manager with extensive experience improving luxury villa performance and guest satisfaction. Proven success in strategic budget oversight, vendor negotiation, and team collaboration, leading to enhanced operational workflows and compliance with health and safety regulations.

Overview

1
1
Certification
13
13
years of professional experience
1
1
year of post-secondary education

Work History

Sales Support & Operations Administrator

TSL Barbados Limited
Bridgetown, Barbados
08.2022 - Current
  • Coordinate software renewal quotations and liaise directly with international software vendors to drive accuracy and timely execution.
  • Streamlined administrative workflows and interdepartmental communications, ensuring compliance with document confidentiality and security protocols.
  • Directed appointment scheduling, managed customer inquiries, and maintained database records to improve office operational efficiency.

Business & Sales Consultant / Telesales Specialist

Yello Media Group and C&W Telecommunications Inc.
Bridgetown, Barbados
09.2016 - 04.2020
  • Business Development & Account Management: Analyzed market trends, managed key client accounts, and delivered sales and forecasting reports to drive upselling and revenue growth.
  • Financial Recovery & Negotiation: Executed targeted skip-tracing and debt collection strategies, negotiating payment plans to maximize recovery while maintaining client trust.
  • Training & Onboarding: Authored retail training manuals and facilitated onboarding programs to accelerate new employee integration and improve sales readiness.

Property Management and Operations

Luxury Resort & Property Management
Bridgetown, Barbados and St. Vincent and the Grenadines
09.2013 - 07.2016
  • Managed villa operations, housekeeping, and facilities for luxury properties.
  • Coordinated sales support activities for luxury resort and property management operations.
  • Managed tenant relations and resolved disputes effectively.
  • Oversaw property maintenance and ensured timely repairs.
  • Conducted property inspections to maintain compliance with regulations.
  • Collaborated with vendors and contractors for service delivery.
  • Handled resident complaints and expedited maintenance requests.

Education

Certificate in Property and Real Estate Management - Real Estate And Property Management

University of The West Indies
Barbados
09.2025 - Current

Graduate Certificate in Customer Service - Customer Service Management

BIMAP
Barbados
05.2025 - 06.2025

Leadership Development for Excellence Certificate -

NCO University
USA
03.2008 - 04.2008

Skills

  • Property & Facilities Management Systems
  • Maintenance Tracking Software
  • Microsoft 365 & Google Workspace
  • CRM & Digital Record Archiving
  • Inventory & Procurement Systems
  • Financial & Sales Analytics
  • Process Optimization & Resource Scheduling
  • Multi-Vendor Negotiation
  • Executive & Stakeholder Relations
  • Talent Recruitment & Staff Onboarding

Certification

  • Heartsaver Certified in First Aid, CPR, and AED.
  • Former President, Health & Safety Committee (Sandy Lane Hotel)
  • Former Member, Marketing Committee (Cingular Wireless)

Awards

  • Moment of Excellence Award
  • BlackBerry Challenge Winner (Product Knowledge & Market Research)

Timeline

Certificate in Property and Real Estate Management - Real Estate And Property Management

University of The West Indies
09.2025 - Current

Graduate Certificate in Customer Service - Customer Service Management

BIMAP
05.2025 - 06.2025

Sales Support & Operations Administrator

TSL Barbados Limited
08.2022 - Current

Business & Sales Consultant / Telesales Specialist

Yello Media Group and C&W Telecommunications Inc.
09.2016 - 04.2020

Property Management and Operations

Luxury Resort & Property Management
09.2013 - 07.2016

Leadership Development for Excellence Certificate -

NCO University
03.2008 - 04.2008

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