Leah Doherty
Barbados
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of collaboration and coordination. Known for adaptability and consistently meeting changing organisational needs.
Overview
7
7
years of professional experience
Work History
Account Coordinator
Studio Five Creative
10.2023 - Current
- Coordinate client accounts, managing communication to ensure smooth delivery of creative projects.
- Assist in developing strategic marketing plans, and identifying key performance metrics to drive campaign effectiveness.
- Collaborate with cross-functional teams, including creatives and media planners, to execute client strategies.
- Conduct market research and analysis, offering insights to improve client targeting and positioning.
- Support the strategic planning process by drafting client proposals and pitch decks.
- Analyze campaign performance, using data to adjust strategies and optimize outcomes for clients.
- Developed strong relationships with key stakeholders, fostering trust and long-term collaboration between clients and agency partners.
- Led coordination of client events, enhancing brand visibility and strengthening client relationships.
Welcome Desk Attendant
Vogel Library
10.2019 - 05.2022
- Managed front desk operations and customer interactions
- Answered phone calls, greeted clients, and handled all front desk responsibilities
- Effectively used task management skills to complete all front desk operations in a timely manner
- Working closely with inquiring patrons, looking for the necessary academic resources or equipment
- Checking out, checking in, refiling library resources, and creating patron library accounts
- Virtually assisting students through the Library Help Centre
Waitress
Cafe Sol
02.2018 - 07.2019
- Worked to support other restaurant staff to ensure the highest level of service
- Served as a dedicated and enthusiastic Waitress
- Helped resolve guest problems by remaining positive, friendly, and respectful
- Worked as a committed team member to achieve the highest level of customer service
- Properly handled financial transactions
Student Researcher
NorthEast Iowa Area Agency on Aging
09.2020 - 12.2023
- Worked as a positive and enthusiastic team member
- Remained committed to growing and learning
- Conducted primary research and provided agency with research findings
- Coordinated with agency to establish a desirable research topic
- Generated and distributed Surveys addressing Caregiver needs within the Waverly- Shell Rock Area
- Collected and analyzed results from surveys for research journal article
Housing Assistance & Shelter Intern
Friends of The Family
01.2022 - 04.2023
- Provided optimal assistance to the General Manager and handled a variety of tasks
- Learned and assisted on important organization specific and state regulations processes to provide the best assistance possible
- Assisted in planning fundraising events for the organization
- Developed active listening skills working alongside DV shelter clients
- Coordinated with community members, clients, and state officials
Student Researcher
Peace Within Mindfulness
01.2021 - 04.2021
- To create a multichannel advertising campaign that will educate and bring awareness within the veterinarian audience about the benefits of mindfulness practices and habits
- Worked with a team to conduct a marketing audit of the organization's current marketing strategies
- Collaborated with the organization to identify their needs, goals, and budget
- Created a marketing campaign and presented new marketing strategies to the organization
Volunteer
Holiday Shoppe
09.2019 - 12.2019
- Company Overview: Wartburg Social Work Department partnered with The Waverly- Shell Rock UnitedWay to create a similar event to Toys for Totes in December 2019, serving 450 family members in the community
- Maintained a leadership role within the organizing team throughout the preparation
- Arranged a training for volunteers to teach the empowerment techniques
- Recruited volunteers from the college and the community to staff the event
- Coordinating toy donations and purchases for the Holiday Shoppe event
- Advertising and fundraising to ensure a successful outcome
- Maintained active social media presence and marketing strategies during the fundraising period & leading up to event
- Wartburg Social Work Department partnered with The Waverly- Shell Rock UnitedWay to create a similar event to Toys for Totes in December 2019, serving 450 family members in the community
Education
Masters - International Management
University of Sussex
10.2024
Bachelors - Social Work, Business Management, Leadership
Wartburg College
Waverly, Iowa05.2022
International Baccalaureate -
UWC Waterford Kamhlaba
11.2017
Skills
- Creativity & Problem-Solving
- Critical Thinking
- Ability to Work in a Team
- Flexibility and Adaptability
- Active Learning
- Relationship Building
Websites
Languages
English
Hobbies and Interests
- Photography
- Traveling
- Volunteering
Timeline
Account Coordinator
Studio Five Creative
10.2023 - Current
Housing Assistance & Shelter Intern
Friends of The Family
01.2022 - 04.2023
Student Researcher
Peace Within Mindfulness
01.2021 - 04.2021
Student Researcher
NorthEast Iowa Area Agency on Aging
09.2020 - 12.2023
Welcome Desk Attendant
Vogel Library
10.2019 - 05.2022
Volunteer
Holiday Shoppe
09.2019 - 12.2019
Waitress
Cafe Sol
02.2018 - 07.2019
Bachelors - Social Work, Business Management, Leadership
Wartburg College
International Baccalaureate -
UWC Waterford Kamhlaba
Masters - International Management
University of Sussex
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