LATOYA JEMMOTT

.Identified and resolved unauthorized, unsafe, or ineffective practices.

• Developed and implemented strategies to maximize customer satisfaction.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Interacted well with customers to build connections and nurture relationships.
• Reduced operational risks while organizing data to forecast performance trends.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Completed rental contracts with arriving customers.
• Up sold insurance packages.
• Did vehicle inspection with customers
• Took payment via Credit card.
• Prepaid monthly invoices for prepaid bookings

• Reviewed files, records and other documents to obtain information to respond to requests.
• Input data into spreadsheets and databases.
• Proven ability to learn quickly and adapt to new situations.
• Imaged over 150 night deposit Checks and balanced incomplete batches .
• Prepared bank statements for customers
• Imaged Loan documents
• Monitored and tracked budgets and expenses.