Summary
Overview
Work History
Education
Skills
References
Qualifications
Timeline
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Lasonta Maynard

Lasonta Maynard

Bridgetown

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

19
19
years of professional experience

Work History

Office Assistant

Barbados National Oil Co. Ltd
12.2022 - 04.2023
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Manager in Training

Cashwiz
07.2022 - 07.2022
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.

Contract Clerical Officer

Barbados Licensing Authority
01.2020 - 04.2020
  • Provided exceptional customer service to both external clients and internal staff, addressing inquiries promptly and professionally.
  • Developed effective time management skills by prioritizing tasks according to urgency and importance.
  • Maintained high levels of accuracy when entering data into company databases, ensuring information consistency throughout the organization.

Merchandiser/Sales-(Assistant)

Larcombe Trading
01.2013 - 01.2019
  • Company Overview: The “Dell House” St. Lawerance Main Road
  • Delivering exceptional customer service and providing product information
  • Packing and maintaining shelves also rotation of stock
  • Providing accurate sales orders and keying information into spreadsheet

Clerical Assistant (Temporary)

Post Office
01.2012 - 03.2012
  • Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
  • Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
  • Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Cashier (Seasonal)

Duty Free Caribbean
09.2008 - 01.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Supervisor

Pro-Tech
04.2006 - 01.2008
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Customer Care Agent /Receptionist

Digicel Barbados
01.2004 - 01.2006
  • Company Overview: The Courtyard, Hastings, Christ Church
  • Received and directed in-coming calls.
  • Handled customer queries and provided feedback.
  • Provided product information to customers.
  • Keyed information into the customers’ log of contact

Education

Bachelor of Arts - Management

University of The West Indies
Wanstead, St. Michael
10-2022

Associate Degree in Applied Arts - Office Administration & Management

Barbados Community College
01.2021

Applied Information Technology

Hospitality Institute
01.2012

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Lester Vaughn School
01.2000

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Bay Primary School
01.1994

Skills

  • Microsoft Office- Word, Excel, Access, Power point
  • Problem Solving
  • Staff development
  • Interpersonal Communication
  • Customer service
  • Customer relationship management (CRM)
  • Performance management
  • Policy implementation

References

  • Charmaine, Hippolyte, Financial Auditor, Ministry of Finance
  • Ryvan Humphrey, Managing Director/ Operations Manager, CRS Building and Maintenance

Qualifications

Caribbean Examinations Council (CXC) Examinations Year 1999-2000


  • English Literature General 2
  • Food & Nutrition General 2
  • English Language General 3
  • Principles of Business General 3
  • Geography General 3
  • Knowledge in Accounts & Quickbooks Pro
  • Mathematically Astute - Practical Math A+
  • Knowledge in CPR/ First Aid

Timeline

Office Assistant

Barbados National Oil Co. Ltd
12.2022 - 04.2023

Manager in Training

Cashwiz
07.2022 - 07.2022

Contract Clerical Officer

Barbados Licensing Authority
01.2020 - 04.2020

Merchandiser/Sales-(Assistant)

Larcombe Trading
01.2013 - 01.2019

Clerical Assistant (Temporary)

Post Office
01.2012 - 03.2012

Cashier (Seasonal)

Duty Free Caribbean
09.2008 - 01.2010

Supervisor

Pro-Tech
04.2006 - 01.2008

Customer Care Agent /Receptionist

Digicel Barbados
01.2004 - 01.2006

Applied Information Technology

Hospitality Institute

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Lester Vaughn School

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Bay Primary School

Bachelor of Arts - Management

University of The West Indies

Associate Degree in Applied Arts - Office Administration & Management

Barbados Community College
Lasonta Maynard