Summary
Overview
Work History
Education
Skills
References
Awards And Acknowledgements
Languages
Accomplishments
References
Timeline
Generic

Lasandra Barrow

Bridgetown,Saint Philip

Summary

Retail professional with extensive experience at Savings Plus Supermarket Ltd., specializing in project management and customer service. Achievements include improved store operations and exceeded sales targets through strategic planning and effective team leadership. Skilled in inventory management and regulatory compliance, contributing to operational excellence and enhanced customer satisfaction.

Overview

9
9
years of professional experience

Work History

Retail Store Supervisor

Savings Plus Supermarket Ltd.
Bridgetown, St. Michael
09.2020 - Current
  • Ensured compliance with relevant laws and regulations across all operations.
  • Generated weekly reports detailing sales figures, labor costs, and budget performance for management review.
  • Resolved customer complaints promptly while fostering positive relationships.
  • Supervised daily activities of retail store associates to enhance performance.
  • Created promotional displays to improve visual appeal throughout the store.
  • Balanced cash registers in accordance with company policies at shift end.
  • Coached and trained employees to enhance team effectiveness.
  • Monitored stock levels, placed orders, and managed merchandise deliveries efficiently.

Audit Clerk

Savings Plus Supermarket Inc.
Bridgetown, St. Micheal
11.2019 - 09.2020
  • Investigated discrepancies within the company to identify root causes.
  • Prepared weekly, bi-weekly, and monthly reports for Accounts Department.
  • Tested accuracy of information from various sources and applications.
  • Verified financial data accuracy using appropriate auditing techniques.
  • Developed corrective action plans following audit reviews.
  • Conducted follow-up reviews to assess implementation of corrective actions.
  • Documented processes related to internal controls, policies, and procedures.
  • Provided training on auditing standards and procedures to enhance team expertise.

Independent Product Ambassador

Supreme Distributors Inc.
Bridgetown, Christ Church
01.2017 - 12.2019
  • Arranged displays and demonstration areas to captivate prospective customers.
  • Recommended specific product purchases tailored to customer needs.
  • Prepared bi-weekly reports on product performance for marketing department.
  • Compiled sales performance and customer satisfaction metrics for analysis.
  • Identified cross-selling opportunities based on customer interactions.
  • Demonstrated product features and benefits to enhance customer experience.
  • Boosted sales and brand visibility through direct marketing efforts.

Product Ambassador

Sky Blue Marketing
Bridgetown, St. James
01.2016 - 12.2019
  • Collected customer feedback on products to inform future improvements.
  • Promoted product knowledge and sales through effective demonstrations.
  • Tracked sales data for promoted products to evaluate performance.
  • Collaborated with marketing team to devise strategies for enhancing brand visibility.
  • Prepared detailed reports on sales performance and customer satisfaction metrics.
  • Assisted in developing pricing models to optimize profitability while addressing customer needs.
  • Gathered competitive market intelligence to refine company strategy.

Cashier

Savings Plus Supermarket Inc.
Bridgetown, St. Michael
04.2019 - 11.2019
  • Processed customer transactions quickly and accurately, ensuring smooth operations.
  • Greeted customers upon entry and exit, fostering a welcoming environment.
  • Handled customer inquiries effectively, providing information on products and services.
  • Maintained cleanliness of checkout area, including countertops and floors.
  • Balanced daily transactions using a computerized point-of-sale system.
  • Followed security protocols for managing large sums of cash.
  • Restocked shelves with merchandise to ensure product availability.
  • Executed additional duties as assigned by management.

Receptionist

Bayview Hospital 2014 Ltd
Bridgetown, St. Michael
01.2017 - 12.2017
  • Notified personnel of visitor arrivals while ensuring security and telecommunications integrity.
  • Maintained organized filing system for confidential client information per company policy.
  • Provided exceptional customer service during interactions with internal and external stakeholders.
  • Managed incoming mail distribution, courier services, faxes, and requested photocopying.
  • Scheduled appointments for clients, customers, and visitors efficiently.
  • Performed accurate data entry tasks across various computer systems.
  • Greeted visitors, offering assistance and guidance as needed.
  • Monitored office supplies inventory and placed orders to maintain availability.

Vocational Secretary

St. Philip's Southwest Constituency office
Bridgetown, Saint Philip
11.2016 - 12.2016
  • Answered incoming calls and correspondence, ensuring prompt response to inquiries.
  • Scheduled and organized events for organization, enhancing overall coordination.
  • Contributed to team objectives by achieving related outcomes as required.
  • Proofread and corrected documents prior to submission, ensuring grammatical accuracy.
  • Developed a document tracking system for efficient access to necessary paperwork.
  • Coordinated logistics for meetings, including room reservations and catering arrangements.
  • Maintained filing systems for confidential documents, facilitating easy retrieval of information.
  • Sorted and distributed mail to appropriate personnel or departments efficiently.

Education

Certificate In Management Studies - Specialisation General Management

St. Philip’s Primary School
Church Village, St. Philip
01-2025

Medical Office Assistant With Front Office Management - Medical Office Assistant

Caribbean Development Institute
Bridgetown, Saint Michael Barbados
10-2018

CSEC General Proficiency

Graydon Sealy Secondary School
Paddock Road, St. Michael
09-2014

Skills

  • Project management
  • Medical terminology
  • Customer service
  • Data entry
  • Appointment scheduling
  • Team building
  • Strategic planning
  • Employee training
  • Regulatory compliance
  • Conflict resolution
  • Point of sale systems
  • Inventory management
  • Retail merchandising
  • Shrinkage control
  • Sales proficiency
  • Goal achievement
  • Staff management
  • Store operations
  • Financial oversight
  • Inventory assessment
  • Inventory procurement
  • Vendor relations
  • Health and safety compliance
  • Multi-tasking skills
  • Attention to detail

References

  • Teddy Calderon, Audio Labb studios, 2517406
  • Wayne Graham, Savings Plus Supermarket, 260-3617
  • Victorine Wilson, Sky Blue Marketing, 242-9567

Awards And Acknowledgements

  • Won Toastmaster Speech Competition
  • Participated in the Ministry of Tourism Speech Competition
  • Held Presidency in the Octagon Club a branch of Jooi International
  • Planned and coordinated various voluntary activities in partnership with various organizations.

Languages

English
First Language
Spanish
Intermediate (B1)
B1

Accomplishments

  • I won the Toastmasters speech and personal development competition in 2013
  • I participated in several speech competitions, such as the United Nations and the Ministry of Tourism speech competitions

References

References available upon request.

Timeline

Retail Store Supervisor

Savings Plus Supermarket Ltd.
09.2020 - Current

Audit Clerk

Savings Plus Supermarket Inc.
11.2019 - 09.2020

Cashier

Savings Plus Supermarket Inc.
04.2019 - 11.2019

Independent Product Ambassador

Supreme Distributors Inc.
01.2017 - 12.2019

Receptionist

Bayview Hospital 2014 Ltd
01.2017 - 12.2017

Vocational Secretary

St. Philip's Southwest Constituency office
11.2016 - 12.2016

Product Ambassador

Sky Blue Marketing
01.2016 - 12.2019

Certificate In Management Studies - Specialisation General Management

St. Philip’s Primary School

Medical Office Assistant With Front Office Management - Medical Office Assistant

Caribbean Development Institute

CSEC General Proficiency

Graydon Sealy Secondary School

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