Kristina Parris-Drakes
Bridgetown
Summary
Recent graduate with experienced and reliable customer service skills. Dedicated to forging strong customer service relationships and cultivating a positive image of a company through highly effective team player attitude, timely assistance and problem-solving. With a keen eye for organizational success , I am eager to apply my enthusiasm, adaptability, and fresh perspective to bettering brand reputation while serving customers in a truly memorable way.
Overview
5
5
years of professional experience
Work History
File Clerk
The Ministry of Transport and Works
2019.08 - 2019.09
- Minuting files to the respective officers
- Putting away files into cabinets
- Dealing with sick leave and vacation letters
Dessert Server
Gifts.FromHeaven
2023.01 - 2024.07
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Strengthened client relationships through consistent communication and excellent customer service.
- Provided exceptional customer service, addressing passenger inquiries promptly and professionally.
- Built lasting relationships with clients through outstanding customer service interactions.
- Boosted guest loyalty with exceptional customer service and problem resolution skills.
- Increased member retention through exceptional customer service during stressful situations.
Freelance Merchandiser
Kristina Parris-Drakes
2021.01 - 2023.01
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Education
The People’s Cathedral School
17 Pine Rd, Saint Michael, Barbados09.2009
The Trinity Academy Primary School
Eagle Hall, Saint Michael, Barbados09.2013
The Deighton Griffith Secondary School
Kingsland Main Rd, Christ Church, Barbados09.2018
Associates In Graphic Design -
Barbados Community College
Howells Rd, Saint Michael, Barbados06.2024
Skills
- Extremely creative
- Self confident
- Courageous to try new ideas
- Superb Customer Service and Communication Skills
- Able to stay professional and focused during stressful situations
Accomplishments
• NIFCA 2019 Gold Dance Group Award
• Performed at the Gala of The Sussex Dance Festival ( April 2019 )
• Performed at the Trinidad Coco Dance Festival ( October 2019 )
Hobbies & Interests
NIFCA 2019 Gold Dance Group Award, Performed at the Gala of The Sussex Dance Festival (April 2019)., Performed at the Coco Dance Festival in Trinidad (Oct 2019)., Performed at the Jamaica Umbrella Dance Festival (Feb 2020).
Personal Information
- Date of Birth: 10/16/01
- Gender: Female
- Nationality: Barbadian
- Driving License: B (A)
- Marital Status: Single
Hobbies
Graphic Design & Drawing
Designing Clothes
Dance
Cooking
Additional Information
REFERENCES :
• Stephanie Charles-Soverall
Past Employer
(246) 826-6426
• Hashiannika Marcelin
Manager
(246) 831-2187
Timeline
Dessert Server
Gifts.FromHeaven
2023.01 - 2024.07
Freelance Merchandiser
Kristina Parris-Drakes
2021.01 - 2023.01
File Clerk
The Ministry of Transport and Works
2019.08 - 2019.09
The People’s Cathedral School
The Trinity Academy Primary School
The Deighton Griffith Secondary School
Associates In Graphic Design -
Barbados Community College
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