KIM J DEANE

Work closely with senior management team and external consultants to create and drive human capital initiatives aimed at achieving a significant organizational shift from public sector governance to private sector operations. Generally responsible for embedding HR practices that uphold legal compliance, employee well-being, and organizational integrity, while fostering a culture of trust between senior leadership and employees. Key responsibilities include collaborating with external consultant on the revamping of contracts of employment, grievance policies and policies of health, safety, sexual harassment and other discrimination in line with best practices and labour laws. Representing the companies in collective bargaining negotiations with The Barbados Workers Union and Sugar Industries Staff Association. Maintaining a constructive relationship with the workers representatives to ensure mutual agreement on labour matters.

• Conducted performance reviews, providing constructive feedback to employees.
• Addressed employee inquiries regarding benefits and workplace issues promptly.
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Processed employee claims involving performance issues and harassment.

• Review business projects for SME’s as well as private individuals to ensure positioning for financial soundness and success.
• Support clients across various business models with financial analysis, budget management, operation cost control and revenue leakage.
• Lead credit negotiations with Banks, Finance Companies and other financial entities on behalf of clients to ensure credit structuring aligns with client’s cash flow trends and their repayment abilities. The pledging of personal and business assets as well as negotiation of interest rates also forms part of our negotiations.

• Company Overview: (Acquired by SigniaFinancial September 2018)
• Recruited after a major fraud to work closely with the Managing Director and Board to repair brand image and revamp company’s credit risk strategies. Held direct responsibility for managing loan delinquency, non-performing portfolio, and revenue growth for Leasing, Corporate and Personal Loans.
• Managed and mentored a team of ten diverse individuals with a specific focus on addressing knowledge and competency gaps to improve team and overall business performance.
• Continuously evaluated business practices, loan and lease processes and procedures to devise mitigation action plans where necessary to minimize any occurrences of fraud and or loss.
• Spearheaded enhanced due diligence and monitoring procedures for new and existing clients as well as established collaborations with other industry players which resulted in the reduction in portfolio delinquency by 4 basis points (15% to 11%) over a period of three years. Enhanced due diligence and monitoring of default clients also resulted in recoveries of over $5M USD in three years.
• Lead the successful transition of the business to the IFRS 9 Accounting Reporting Standard and spearheaded the creation of a risk rating tool which assisted with this process.

• Worked closely with Corporate Manager and Head of Corporate in designing financial solutions for a portfolio consisting of over 150 medium to large business enterprises.
• Managed account excesses and loan delinquency to ensure the team met monthly and annual portfolio targets.
• Conducted annual reviews of client’s credit facilities through visits to the respective businesses organizations as well as review of financial data submitted.
• Collaborated with Sales Teams across other Business Units to ensure corporate clients benefitted from the Bank’s full suite of banking services.
• Through continuous portfolio monitoring, recommended the activation and transfer of accounts for recoveries.

• Assisted Corporate Manager in facilitating the business and financial needs clients on the portfolio.
• Conducted annual reviews of approved credit facilities through client engagements and the review of financial statement and cash flow data.
• Instrumental in the cross sell of all banking products in an effort to meet portfolio targets and to contribute to increased profitability of the organization.
• Actioned customer irritants within purview to ensure high service standards were upheld at all times. Any customer irritants outside of purview were escalated to senior leadership for resolution.