Khenya Cumberbatch
Saint Michael
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Motivated with experience in all facets of retail operations. Committed to fostering positive work environments and driving business growth.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
4
4
years of professional experience
Work History
Shop Manager
Triple K Variety & Cosy Corner
Bridgetown , BB
01.2023 - 01.2025
- Ensured compliance with all relevant health, safety and security regulations.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Managed the front desk operations including handling cash transactions accurately and securely.
- Greeted members and provided excellent customer service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw daily operations of small business including customer service and financial management.
- Prepared variety of foods according to exact instructions and recipe specifications.
Shop Assistant
Elgees Variety
Bridgetown , BB
07.2021 - 11.2022
- Greeted customers to determine wants or needs.
- Conducted price changes and label updates as directed by management.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled cash register transactions accurately and efficiently.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Answered store and merchandise questions and led customers to wanted items.
Education
Lester Vaughan Secondary School
Cane Garden St. Thomas 07-2022
Skills
- Health and safety
- Customer engagement
- Store operations
- Competitive
- Cash handling
- Phone etiquette
- Focused on customer satisfaction
- Order taking
Timeline
Shop Manager
Triple K Variety & Cosy Corner
01.2023 - 01.2025
Shop Assistant
Elgees Variety
07.2021 - 11.2022
Lester Vaughan Secondary School