Khala Harris
St. James
Summary
Dynamic and detail-oriented Administrative and Accounts Professional with a strong background in financial operations, transactional processing, and corporate administration. Recognized for exceptional organizational skills, accuracy, and the ability to thrive in high-pressure environments. Adept at managing complex documentation, streamlining workflows, and fostering collaboration across teams to enhance efficiency and service delivery. Skilled in quickly adapting to new technologies and consistently delivering results that support organizational objectives.
Overview
7
7
years of professional experience
Work History
Operations Clerk (Transactional Processing)
CIBC Caribbean
01.2019 - Current
- Manage corporate mailboxes, including Cash Management, and ABM Query Mailboxes.
- Liaise with vendors and internal departments to resolve outstanding queries and service requests.
- Review weekly cash trends and coordinate shipments/orders from the Central Bank to ensure adequate cash flow.
- Prepare and distribute daily financial reports for Treasury, Ledger, Central Bank, and Senior Management.
- Perform reconciliation of salary suspense accounts, ABM general ledger balances, and ACH transactions.
- Compile AML compliance and exemption breach reports to support regulatory requirements.
- Produce client correspondence, including returned cheque and counterfeit note notifications.
- Process ABM transactions and maintain Wealth Database accuracy.
- Proficient in ICBS, FSM, ABT, OnDemand, Smartstream, and SWIFT Alliance (SAA).
- Strong computer skills in Microsoft Outlook, Excel, Word, PowerPoint, and other Microsoft 365 applications.
Accounts Receivables Clerk
Calvin Alkins Custom Services & Se-Sash Logistics
01.2021 - 07.2021
- Managed accounts receivables for multiple clients, applying payments, reconciling accounts, and following up on outstanding balances.
- Coordinated accounting duties for Se-Sash Logistics, including shipping documentation for major international agencies.
- Processed bank deposits and maintained cash flow accuracy.
- Generated and distributed export invoices while investigating and resolving account discrepancies.
- Oversaw accounting activities for a retail operation specializing in imported goods.
- Maintained organized filing systems to ensure accurate record-keeping.
Office Assistant
21 Degrees
11.2020 - 12.2020
- Scheduled appointments, managed dispatches for technicians, and handled urgent service coordination.
- Supported the HR team with administrative tasks and maintained the General Manager’s schedule.
- Coordinated staff travel arrangements and prepared both local and international invoices/quotations.
- Managed supplier payments and reconciliations using QuickBooks.
- Acted as a point of contact for clients, manufacturers, and vendors, ensuring timely communication.
Education
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University of the West Indies, Cave Hill Campus
01.2019
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Christ Church Foundation School
01.2018
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Ellerslie Secondary School
01.2016
Skills
- Financial Operations & Reporting
- Transaction Processing & Reconciliation
- Client Service & Dispute Resolution
- Records & Database Management
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- SWIFT Alliance (SAA), ICBS, FSM, ABT, Smartstream
Core Strengths
- Trained and mentored new employees on company procedures and best practices, improving team performance and efficiency.
- Maintained accurate records of all transactions, ensuring compliance and ease of access for audits and reporting.
- Delivered timely and precise support for operational matters, including account updates, transaction inquiries, and dispute resolution, enhancing customer satisfaction.
- Actively contributed to process improvement initiatives, offering insights that strengthened workflow effectiveness.
Timeline
Accounts Receivables Clerk
Calvin Alkins Custom Services & Se-Sash Logistics
01.2021 - 07.2021
Office Assistant
21 Degrees
11.2020 - 12.2020
Operations Clerk (Transactional Processing)
CIBC Caribbean
01.2019 - Current
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University of the West Indies, Cave Hill Campus
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Christ Church Foundation School
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Ellerslie Secondary School