Khadejah Griffith
Waterhall Land, Eagle Hall
Summary
I'm a motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Hardworking and passionate with strong organizational skills . Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Sales Advisor
FLOW
09.2023 - 01.2025
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
Claims Analyst
Crucible Intentional
11.2021 - 03.2022
- Maintained strict confidentiality with all personal data as per company guidelines.
- Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
- Maintained compliance with industry regulations and company policies while managing sensitive client information and claims records.
- Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.
- Conducted thorough investigations into each claim, gathering relevant data and documentation to support decision-making processes.
Data Entry
Km2 Solutions
10.2019 - 11.2021
- Streamlined data entry procedures, resulting in more accurate and timely log updates.
- Consistently met deadlines for data entry, improving overall efficiency of the department.
- Assisted with data entry tasks, ensuring accurate and timely completion of all assignments.
- Improved accuracy of patient records with meticulous data entry and management.
Education
Hindsbury Primary School
Parkinson Memorial Secondary School
Skills
- Sales experience
- Customer service experience
- Building rapport
- Interpersonal communication skills
- Time Management
- Team Player
- Punctuality
Timeline
Sales Advisor
FLOW
09.2023 - 01.2025
Claims Analyst
Crucible Intentional
11.2021 - 03.2022
Data Entry
Km2 Solutions
10.2019 - 11.2021
Hindsbury Primary School
Parkinson Memorial Secondary School
Similar Profiles
BHAVAN KUMAR BASAVARAJUBHAVAN KUMAR BASAVARAJU
Senior Data Scientist at FlowSenior Data Scientist at Flow
Sandra LevaSandra Leva
Sales Supervisor at FlowSales Supervisor at Flow
Abigail Grant-ButlerAbigail Grant-Butler
Senior Retail Customer Service & Sales Advisor at FlowSenior Retail Customer Service & Sales Advisor at Flow