KEVIN NORVILLE
St. John
Summary
I am a dedicated IT professional with a background as an Information Security Analyst and Technical Support Analyst. I have a strong eagerness to expand my expertise and adapt to new roles and environments while consistently delivering high level security support . Throughout my tenure at CIBC First Caribbean now Cibc Caribbean, I have honed my ability to proficiently diagnose and resolve application-related issues, and make substantial contributions to the success of the Technology Department & Enterprise Security Fraud Management, accumulating six years of invaluable experience along the way. The exposure received in these areas have afforded me opportunities to learn and contribute to the operations of the bank. It has also provided occasions to hone my time management and communication skills. Given the above I believe that I am the ideal candidate for this role, who once given the opportunity, will be an asset to your team. I look forward to your favorable response. Goal-oriented IT professional with significant success in planning, analyzing and implementing of security plans and initiatives. Excel in developing comprehensive, secure network designs and systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Information Security Analyst - Security Operations
CIBC CARIBBEAN INT BANK
02.2022 - Current
- Subject Matter Expert of Microsoft Defender for Endpoint & Microsoft Defender for Cloud Apps, Zscaler Proxy Agent and Qualys FIM.
- Designed, implemented, and maintained security systems and controls.
- Working knowledge of security management frameworks.
- Practical experience with database, network security, application security, vulnerability scanning and anti-malware.
- Monitoring network traffic to detect suspicious activities or policy violations.
- Educated users about IT security policies and procedures.
- Analyzed system risk to identify and implement appropriate security countermeasures.
- Designed and implemented plans to secure computer files against breach, destruction, or accidental modification.
- Updated computer security policies and procedures upon learning of new risks.
- Analyzed system logs and identified potential threats or risks.
- Investigated security incidents and developed incident response plans.
- Managed the migration of applications to Azure Cloud, optimizing operational efficiency
- Ensured compliance with information security protocols such as audits and quarterly key reviews.
Technical Analyst - Technical Support Dept
CIBC FIRST CARIBBEAN INT BANK
08.2020 - 02.2022
- Procured, tested, installed, and supported IT infrastructure needs
- Played a pivotal role in incident management, change management, and release management
- Troubleshot technical issues efficiently and provided support with the Support Desk Department to the entire enterprise.
Customer Service Representative- Retail
CIBC FIRST CARIBBEAN INT BANK
01.2018 - 08.2020
- Administered databases and enhanced website design
- Developed a streamlined ad-serving platform for scalability
- Collaborated with educational institutions on online classroom solutions.
Education
Degree of Science in Computer Studies -
Barbados Community College
05.2020
Skills
- Diagnosing and resolving application-related incidents
- Effective communication at all organizational levels
- Sound knowledge of Information Security Technologies
- Technical knowledge and experience Cloud Security Tools
- Strong analytical and problem-solving skills
- Initiative and good judgment
- Excellent organization and time management
- Ability to communicate effectively on IT issues
- Strong sense of judgment and decision making
- Excellent organization and time management skills
- Application security
- Network Security
Certification
- Cloud Security Alliance - Certified Cloud Security Knowledge 09/2024
- Microsoft AZ-900 – Azure Fundamental Certification, 01/01/23
- Microsoft Certified: Security Operations Analyst Associate (MS-200), In process
- Certified Cyber Security Technician (CCT) E-Council, In process
Timeline
Information Security Analyst - Security Operations
CIBC CARIBBEAN INT BANK
02.2022 - Current
Technical Analyst - Technical Support Dept
CIBC FIRST CARIBBEAN INT BANK
08.2020 - 02.2022
Customer Service Representative- Retail
CIBC FIRST CARIBBEAN INT BANK
01.2018 - 08.2020
- Cloud Security Alliance - Certified Cloud Security Knowledge 09/2024
- Microsoft AZ-900 – Azure Fundamental Certification, 01/01/23
- Microsoft Certified: Security Operations Analyst Associate (MS-200), In process
- Certified Cyber Security Technician (CCT) E-Council, In process
Degree of Science in Computer Studies -
Barbados Community College
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