Keomal Powers
Bridgetown
Summary
Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills. Effective doorman with welcoming demeanor and positive guest relations talents. Polished individual with fluency in [Number] languages. Over [Number] years of experience serving residents in high-end urban residential buildings. Alert and security-minded. Friendly hospitality professional guiding safety of guests and baggage. Highly motivated with background in providing excellent service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bellman
Sandals Barbados
02.2022 - Current
- Escorted guests to assigned rooms and transported luggage.
- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
- Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
- Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Participated in ongoing training sessions to stay current on industry best practices and hotel policies, further enhancing guest experiences during their stay.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Managed bell carts efficiently, resulting in quick turnaround times for both incoming and departing guests.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
Education
No Degree -
Princess Margaret Secondary School
St PhilpSkills
- Team player mentality
- Reliability and punctuality
- Shipping and receiving
- Local directions
- Heavy Lifting
- Hotel operations understanding
- Safety policies and procedures
- Guest Services
- Valet parking expertise
- Proper luggage handling
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Bellman
Sandals Barbados
02.2022 - Current
No Degree -
Princess Margaret Secondary School
Similar Profiles
Sameer Singh RajputSameer Singh Rajput
Food & Beverage Specialist at Sandals Royal and Sandals BarbadosFood & Beverage Specialist at Sandals Royal and Sandals Barbados
Jerome BellJerome Bell
Resort shop attendant at Sandals BarbadosResort shop attendant at Sandals Barbados
Breanna Ariel ClarkeBreanna Ariel Clarke
Entertainment coordinator & Customer service at Sandals BarbadosEntertainment coordinator & Customer service at Sandals Barbados