Keisha Alece Rodgers
Apartment B Bottom
Summary
Confident and dependable individual with strong communication, organizational, people management and supervisory skills. Results-oriented business professional who is adaptable and resourceful with a proven track record in achieving and surpassing targets, results and deliverables. Possesses terrific computer literacy and an attitude for continuous improvement, with great attention to detail. Adept at working with diverse personalities in order to execute on expectations, optimize productivity and improve efficiency.
Overview
15
15
years of professional experience
Work History
Lending Officer
First Citizens Bank (Barbados) Limited
10.2015 - Current
- Achieves consistent growth in loan originations through proactive outreach and relationship building with prospective clients.
- Conducts thorough financial analyses to identify potential risks and opportunities within clients' portfolios, optimizing their lending experience.
- Continuously monitors economic indicators to make informed lending decisions, contributing to sound risk management practices.
- Contributes to the development of lending policies and procedures, ensuring compliance with industry best practices.
- Spearheads initiatives to streamline internal processes, leading to increased productivity among team members.
Mortgage Support Officer
RBC Royal Bank (Barbados) Limited
02.2010 - 05.2015
- Created, prepared, and delivered reports to various departments.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
- Provided assistance to customers, support and feedback to all lending officers in the country wide network.
- Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.
Receptionist / Administrative Assistant
Royal Fidelity Merchant Bank & Trust Limited
02.2009 - 02.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared documentation for purchasing and sale of stocks and shares via BSE.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Diploma - Mass Communication Development
College of International Radio Broadcasting
2017
Bachelor of Science - Accounting And Finance
University of West Indies
Cave Hill Campus2015
Certificate - QuickBooks (Basic)
Samuel Jackman Prescod Institute of Technology
2008
Certificate - Accounts Technology Administration
Samuel Jackman Prescod Institute of Technology
2008
Skills
- Attention to Detail
- Business Development
- Credit & Data Analysis
- Customer Service & Problem-Solving
- Efficient Time Management
- Interviewing & Cross-Selling
- Mentorship & Coaching
- Portfolio Management
- Public Speaking & Presentations
- Teamwork, Collaboration & Conflict Resolution
- Effective Communication
- Relationship Building
Accomplishments
- Spearheaded the creation of the business partnerhsip between FCBB and Ansa Motors which resulted in business revenue.
- Received top performer recognition for financial years ending 2022 and 2023 achieving more than 100% of sales target
- First point of contact for many HNW clients conducting business with FCBB
- Point of contact for the relationship between FCBB and The Villages at Coverley during the height of the sale of properties on the market from 2021 to 2023.
- Originator of customer information list used country wide in FCBB for revenue generation
Timeline
Lending Officer
First Citizens Bank (Barbados) Limited
10.2015 - Current
Mortgage Support Officer
RBC Royal Bank (Barbados) Limited
02.2010 - 05.2015
Receptionist / Administrative Assistant
Royal Fidelity Merchant Bank & Trust Limited
02.2009 - 02.2010
Diploma - Mass Communication Development
College of International Radio Broadcasting
Bachelor of Science - Accounting And Finance
University of West Indies
Certificate - QuickBooks (Basic)
Samuel Jackman Prescod Institute of Technology
Certificate - Accounts Technology Administration
Samuel Jackman Prescod Institute of Technology
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