Kaydawn Goodman
Grazettes,St. Michael
Summary
Dedicated Customer Service Professional with over 7 years of experience enhancing client satisfaction and resolving issues efficiently. Skilled in communication and relationship building, adept at adapting to new challenges and environments. Committed to delivering high-quality service and fostering positive customer interactions.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Paradise Beauty Store
Sheraton Mall
03.2026 - 08.2026
- Guided customers in product selection and inquiries, enhancing satisfaction and informed purchasing.
- Informed customers about promotions and loyalty programs, boosting participation and customer loyalty.
- Organized merchandise displays to improve customer experience and drive engagement.
- Supported inventory management by restocking shelves and conducting regular counts.
Kitchen Assistant
Burger King
Sheraton Mall
01.2025 - 03.2026
- Prepared food items according to standardized recipes and portioning guidelines.
- Operated kitchen equipment, including fryers, grills, and ovens effectively.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Followed safety and sanitation protocols to comply with health regulations.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Communicated effectively with front-of-house staff to coordinate orders efficiently.
- Assisted in inventory management by checking stock levels and reporting shortages.
- Received deliveries from vendors ensuring that all orders were correct according to invoices.
Security Officer
G4s Secure Solutions Company
01.2023 - 01.2024
- Patrolled facility, promptly notifying maintenance of identified safety or security risks.
- Assisting emergency responders in the event of a safety or security incident.
- Patrolling the facility and notifying maintenance of potential safety or security risks.
- Stopped individuals committing illegal acts to maintain security and order.
- Assisted emergency responders during safety or security incidents, facilitating effective crisis management.
Gas Attendant
Esso Service Station
Black Rock, St. Michael
01.2021 - 01.2022
- Provided excellent customer service to all gas station patrons.
- Operated fuel pumps and ensured proper dispensing of gasoline.
- Monitored fuel pumps for proper functioning throughout shift.
- Ensured a positive customer experience by maintaining professionalism during interactions.
- Adhered strictly to all cash handling procedures established by the store.
Kitchen Assistant
KFC Black Rock
Black Rock
01.2018 - 01.2020
- Prepared food items according to standardized recipes and portioning guidelines.
- Operated kitchen equipment, including fryers, grills, and ovens effectively.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Followed safety and sanitation protocols to comply with health regulations.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Communicated effectively with front-of-house staff to coordinate orders efficiently.
- Assisted in inventory management by checking stock levels and reporting shortages.
- Received deliveries from vendors ensuring that all orders were correct according to invoices.
Education
Secondary - English A, Information Technology, Mathematics, Social Studies
St. Lucy
Long Gap, St. MichaelSkills
- Customer Service
- Sales support
- Product knowledge
- Cash handling
- Organizational skills
- Attention to detail
- Team collaboration
- Communication skills
- Interpersonal communication
- Active listening
- Empathy
- Adaptability
- Security certified
- Bobcat & Backhoe trained
Timeline
Sales Assistant
Paradise Beauty Store
03.2026 - 08.2026
Kitchen Assistant
Burger King
01.2025 - 03.2026
Security Officer
G4s Secure Solutions Company
01.2023 - 01.2024
Gas Attendant
Esso Service Station
01.2021 - 01.2022
Kitchen Assistant
KFC Black Rock
01.2018 - 01.2020
Secondary - English A, Information Technology, Mathematics, Social Studies
St. Lucy