Karen Marville-Grant

• Handled administrative management, personnel issues, and supply requirements for the department.
• Double-checked inventories and made inventory schedules with the suppliers
• Reviewed individual performance and worked with leadership to improve processes, procedures, and practices.
• Make financial decisions and supervise company spending to reduce material losses and maximize profits.
• Built productive relationships with industry partners to support strategic business objectives.
• Assisted in employee appraisals, based on performance reviews.
• Monitored expenditures to mitigate risk of overages.

Liaise with authorities on protocol issues, including diplomatic correspondence.

Process documents and applications submitted by International and regional organizations relating to duty-free imports, vehicle registrations, passport driver's licenses, and identification cards.

Process requests from foreign governments for permission for aircraft to land and ships to visit as required.

Assist in the preparation of international conferences hosted by the government.

Liaise with international and regional organizations personnel to ensure proper flow of incoming and outgoing documents.

Provide support in dealing with phone calls, and e-mail requests and enquiries.

Establishing and maintaining liaisons with officials of Government Ministries other agencies and private sector organizations.

• Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
• Negotiated with suppliers and ordered materials according to forecasted demand.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Oversaw renovations to modernize the organization.
• Handled confidential and sensitive information with discretion and tact.
• Update spreadsheets and databases to track, analyze, and report on performance.
• Answered a high volume of phone calls and email inquiries.
• Worked with senior management to initiate new projects and assist in various processes.
• Promoted team productivity by keeping supplies organized and well-stocked.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained and updated office records, both digital and physical.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Collaborated with various departments to complete assigned tasks.
• Maintained files in accordance with company policies and legal requirements.
• Route business correspondence, documents, and messages to correct departments and staff members.
• Completed clerical tasks such as filing, copying, and distributing mail.

Liaise with government departments and other relevant agencies on human resource matters.

Ensure that the department vehicles are maintained.

Supervise the work of officers in the span of control and conduct performance appraisals,

Maintain and update all personal records of staff.

• Handled administrative management, personnel issues and supply requirements for the unit.
• Double-checked inventories and made inventory schedules with suppliers.
• Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.,
• Managed procurement activities to secure resource acquisitions at best possible cost.
• Established and maintained strong relationships with customers, vendors and strategic partners.