KARA-LEA ANGOY- BARKER
BRIDGECOT TERRACE, ST. GEORGE,BARBADOS
Summary
Results-driven Business Leader with extensive experience in the healthcare distribution industry. Proven track record of leading cross-functional teams, driving operational efficiency, executing strategic initiatives effectively and exceeding performance targets. Expertise in problem-solving, and delivering exceptional service to both clients and stakeholders. Strong communication skills, with a focus on clear and effective collaboration across departments. Highly adaptable and proactive, with a deep understanding of market dynamics, regulatory requirements, and the unique challenges of the healthcare industry. Committed to delivering sustainable growth and advancing business objectives through innovative solutions and customer-focused strategies.
Overview
15
15
years of professional experience
Work History
Business Unit Head- Medical Equipment & Supplies
Bryden Stokes Ltd.
07.2024 - Current
- Helping drive the company's strategic goals of revenue growth and market leadership.
- Identifying and acquiring innovative technologies and products to enhance the company's current product portfolio.
- Carrying out market feasibility studies to explore potential partnerships with both local and regional medical institutions.
- Maintaining continuous communication with suppliers to ensure alignment with their objectives, while sharing relevant market conditions and addressing any brand-related concerns.
- Collaborated closely with senior executives on corporate strategy development, aligning business unit objectives with overall company vision and mission.
- Managed cross-functional teams effectively to achieve key business objectives.
- Budget development and management, ensuring optimal allocation of resources for maximum return on investments.
- Increased overall performance by developing and implementing strategic business plans.
- Ensuring customers & suppliers receivables are collected as per Company’s policy
- Oversee and track inventories for the business unit to minimize stockouts, slow-moving items, expired products, and aged inventory.
- Established clear performance metrics for team members that aligned with overarching company goals.
- Directed the successful execution of key projects or initiatives, ensuring deliverables were met on time and within budget.
- Developed strong relationships with clients, resulting in long-term partnerships and increased revenue.
- Championed open communication among team members, fostering a collaborative atmosphere conducive to problem-solving and creative thinking.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
- Mentored team members for professional growth, fostering a positive work environment that encouraged collaboration and innovation.
Brand Manager- Medical Equipment & Supplies
Bryden Stokes Ltd.
06.2021 - 07.2024
- Contributing to the company's strategic objectives of revenue growth, market leadership and quality customer service.
- Identifying and securing new business to expand on the existing medical equipment and supplies portfolio.
- Conduct market research to identify market needs for current and future products, analyze customer feedback, assess current market conditions, and evaluate competitor information.
- Coordinated and delivered sales presentations and training sessions on new products and technological advancements to key stakeholders, including doctors, nurses, pharmacists, and hospital administrators.
- Building and maintaining strong business relationships with key stakeholders in the public and private health systems both locally and regionally.
- Spearheaded strategic brand plans for multiple product lines to boost market share and brand awareness
- Ensure the achievement of sales and brand objectives for each supplier within the portfolio.
- Responsible for ensuring customers & suppliers receivables are collected as per Company’s policy
- Oversee and track inventories for the business unit to minimize stockouts, slow-moving items, expired products, and aged inventory.
- Presented regular updates to senior leadership, demonstrating progress towards key objectives.
- Enhanced customer loyalty by effectively managing their business needs and ensuring reliable, on-time, and complete deliveries.
- Developed strategic partnerships with complementary brands, expanding market reach and driving collaborative promotions.
- Mentored junior team members for enhanced skill development and career progression.
Medical Sales Representative
Bryden Stokes Ltd.
08.2013 - 06.2021
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
- Worked with medical teams on smooth implementation and operation of new products.
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
- Expanded market share by proactively prospecting new clients through targeted cold calls, emails, and in-person meetings.
- Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
- Achieved high levels of customer satisfaction by ensuring that all clients received timely and accurate product deliveries.
- Completed thorough competitor analysis to understand market trends and identify areas of opportunity for growth.
- Stayed up-to-date on industry advancements by participating in continuing education courses and attending relevant seminars.
- Attended industry conferences to network with potential clients, expanding business opportunities within the market.
- Nurtured long-term client relationships through regular follow-up visits, ensuring satisfaction with products and services provided.
- Leveraged extensive product knowledge to articulate compelling value propositions that resonated with prospective customers'' needs and pain points.
- Assisted in organizing educational workshops for healthcare providers to enhance their understanding of the company''s products and increase overall usage rates.
- Conducted market analysis to identify trends and adjust sales strategies accordingly.
- Reduced stock shortages and improved inventory management through accurate demand forecasting.
Quality Assurance Technician
Barbados Dairy Industries Ltd.
06.2011 - 08.2013
- Perform chemical and microbiological laboratory tests and interpret results
- Assist in the trending of microbiological and physical analyses
- Complete, distribute and file appropriate records and documentation
- Conducting shelf life evaluations for each Stock Keeping Unit (SKU)
- Product standardization
Graduate Research Assistant
Australian Centre for Research on Separation Science (ACROSS)
05.2010 - 10.2010
- Investigating the use of an ion chromatography system for the detection of inorganic analytes found in improvised explosives
Education
MSc. - Forensic Science (merit)
King’s College London
10-2010
BSc. - Chemistry
University of The West Indies - Cave Hill
12-2008
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Adaptability and flexibility
- Relationship building
- Task prioritization
- Analytical thinking
- Decision-making
References
Mr. John Gill
Consultant Neurosurgeon
Queen Elizabeth Hospital
(246) 231-0886
johnrsgill@gmail.com
Mr. Antonio Rodriguez
Regional Sales Manager
Medtronic
(787) 706-2200
antonio.rodriguez116@medtronic.com
Timeline
Business Unit Head- Medical Equipment & Supplies
Bryden Stokes Ltd.
07.2024 - Current
Brand Manager- Medical Equipment & Supplies
Bryden Stokes Ltd.
06.2021 - 07.2024
Medical Sales Representative
Bryden Stokes Ltd.
08.2013 - 06.2021
Quality Assurance Technician
Barbados Dairy Industries Ltd.
06.2011 - 08.2013
Graduate Research Assistant
Australian Centre for Research on Separation Science (ACROSS)
05.2010 - 10.2010
MSc. - Forensic Science (merit)
King’s College London
BSc. - Chemistry
University of The West Indies - Cave Hill
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