Kamatti Layne
Bridgetown,St. George
Summary
Seasoned Senior Technician with comprehensive background in troubleshooting, repairing and maintaining various technical systems. Skilled at diagnosing complex issues, providing effective solutions and training junior team members. Demonstrated ability to improve operational efficiency through innovative process improvements. Notable strengths include problem-solving, leadership skills and commitment to quality service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Technician
Promotech.Inc
Bridgetown, Christ Church
09.2011 - Current
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Provided technical support to users via telephone or remote access during the COVID-19 Lock-Down.
- Instrumental in the planning and the implementation of a large Digital Signage/ IP TV Role- Out at Kensington Oval for the Mens T20 2024 WorldCup Cricket
IT Hardware Technician
The POS People
Bridgetown, St.Michael
01.2009 - 09.2011
- Installed, configured, and maintained computer hardware, software systems, and peripherals for Point Of Sale systems.
- Tested POS systems to ensure proper functioning of components such as barcode scanners, printers, and cash drawers.
- Removed malfunctioning components and replaced with new or refurbished parts.
- Answered emergency calls for equipment repair with prompt arrival to sites on nights, weekends and holidays.
Education
Certificate - Cyber Analyst
Cyber Nations
Bridgetown, Barbados09-2024
Certificate - Computer Maintenance
Samuel Jackman Prescod Polytechnic
Wildey, Barbados06-2010
CXC - Electronics Technology
Christ Church Foundation School
Christ Church06-2003
Skills
- Troubleshooting skills
- System diagnostics
- Equipment Maintenance
- Customer Service
- System Installation
- Hardware Installation
- Project Management
Affiliations
- I have a love for Surfing and playing football in my off-time.
Certification
Cyber Nations: Cyber Analyst Certificate, 04-Sept-2024
HP Hardware Technology Certificate, 18-Mar-2024
HP ESD: Field Service Training, 07-SEP-2022
ESET Cybersecurity Awareness Training, 18-Mar-2022
Avigilon- ACC 7 Certification, 10-Jan-2021
HP Imaging and Printing Fundamentals Master Course, Rev. 11.3, 19- AUG- 2020
Accomplishments
- Award- Study Master Cyber Analyst
- Award-Great Cyber Hygiene Cyber Analyst
- Award-Introduction Cyber Analyst
- Award-Phishing Expert Cyber Analyst
- Award-Security Architecture Cyber Analyst
- Award-Security Operations Cyber Analyst
- Award-Threats, Vulnerabilities and Mitigations Cyber Analyst
- Award-Security Program Management and Oversight Cyber Analyst
- Award-General Security Concepts Cyber Analyst
Timeline
Senior Technician
Promotech.Inc
09.2011 - Current
IT Hardware Technician
The POS People
01.2009 - 09.2011
Certificate - Cyber Analyst
Cyber Nations
Certificate - Computer Maintenance
Samuel Jackman Prescod Polytechnic
CXC - Electronics Technology
Christ Church Foundation School
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