Kadesha Arthur

Some of my responsibilities included but were not limited to:

• Handled confidential information in professional manner.
• Answered high volume of phone calls and email inquiries.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Developed and implemented office policies and procedures to facilitate smooth workflow.
• Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.

Some of my responsibilities included but were not limited to :

• Providing general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• The management of incoming and outgoing email correspondence on behalf of specific staff teams and executives
• Maintaining appropriate filing of personal and professional documentation.
• Overseeing personal and professional calendars and coordinated appointments for future events.

• Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
• Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
• Called patients to confirm scheduled appointments day in advance.
• Generated reports and logged patient information for reliable records.
• Followed up with insurance companies to secure timely payment.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Handled day-to-day accounting processes to drive financial accuracy.
• Matched purchase orders with invoices and recorded necessary information.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Input financial data and produced reports using quickbooks.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate logs
• Restocked supplies and purchased orders to maintain adequate stock levels.

• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Sorted documents and maintained organized filing process.
• Scanned documents and saved in database to keep records of essential organizational information.

• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data .
• Sorted documents and maintained organized filing process.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• Verified accuracy of data entered into system to produce error-free reports.
• Scanned documents and saved in database to keep records of essential organizational information.

• Some of my responsibilities included but were not limited to:
• Overseeing numerous types of social media profiles.
• Creating content strategies for digital media.
• Creating customized marketing materials to increase product awareness.
• Client record management
• Data entry
• Collecting and analyzing data to improve strategies.
• Developing and implementing techniques for increasing page visits and likes.

• Some of my responsibilities included :
• Actively listening to customers, handling concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Updating account information to maintain customer records.
• Maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Participating in team meetings and training sessions to stay informed about product updates and changes.

Electronic Document Preparation Management - Grade 2

English Language - Grade 2

Office Administration- Grade 3

Food and Nutrition- Grade 3

Social Studies- Grade 3