Dynamic Team Player with a proven track record at Bayview Hospital, excelling in customer service and organizational skills. Enhanced team productivity through effective task delegation and streamlined operations, resulting in improved efficiency. Excel in account reconciliation and employee supervision, fostering a collaborative work environment while maintaining confidentiality and trust.
Collaborated with Group Asset Manager to provide pertinent and precise data for monthly reports.
Ensured accurate and efficient billing of patients for hospital admission-related charges.
* Correlated daily census data from Operating Theatre and Ward Supervisors with received charge sheets for accurate billing.
* Created detailed invoices for medical services.
* Assessed charges for each procedure and ensured accurate billing.
* Ensured swift investigation and reporting of missing items from charge sheets to maintain accuracy.
* Collaborated with external service providers, to ensure fees were appended to invoices per company protocols.
* Efficiently managed email correspondence and phone inquiries.
* Clarified concerns related to invoicing.
* Mitigate difficult problems with effective issue escalation.
* Ensured adherence to all company policies.
I have successfully established an Airbnb for the past 3 years and this side of business has really grounded my work ethic. With my already strong customer backgroud, I have naturally applied this to the business, to enhance customer satisfaction. This has allowed me the opportunity to attain the "Super Host" badge which is a big deal with Airbnb hosting.