Marvita Stuart
Cumberbatch Land, Fairfield, St. Michael ,Bridgetown
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Awards:
Spotlight on Service - Delivering exemplary service in the line of duty – 2016, 2017 & 2018.
Guardsman University Certificates: Customer Service, Supervisory Management & Cyber Security Awareness.
Overview
17
17
years of professional experience
Work History
Technician
Guardsman (Barbados) Limited
03.2019 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Applied critical thinking and research to address complex issues.
- Installation of CCTV, Access Control and Intruder Systems.
- Preparing of weekly and monthly reports.
- Project Management.
- Servicing of money counters
- Completed job reports and logs immediately following service calls.
- Addressed routine equipment maintenance according to established schedule.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Drafted preventive maintenance schedule to support equipment longevity.
- Tested systems, noting issues and completing preventive maintenance.
Technician
G4S Secure Solutions (Barbados) Limited
01.2016 - 10.2018
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Project Management.
- Applied critical thinking and research to address complex issues.
Production & Inventory Controller
Caribbean LED Lighting Inc.
08.2012 - 11.2015
- Completed daily cycle counts to maintain accuracy of records.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Manage warehouse and production team effectively.
- Completed stock inventories to identify and address issues negatively impacting controls.
Apprentice Electrician
TULL Electrical Services
10.2010 - 01.2012
- Inspected, evaluated and calibrated electrical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Labourer
JADA Construction
02.2007 - 04.2009
- Worked effectively in fast-paced environments.
- General work in & around construction sites.
Education
Electrical Installation & Photovoltaic Installation
Samuel Jackman Prescod Polytechnic
2015
Certificate - Maintenance Management
Barbados Institution of Management And Productivity
2015
CXC English A -
Coleridge & Parry Secondary
06.2006
Skills
- Quality Control
- Issue Analysis
- User Training
- Equipment Maintenance
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Passionate about learning and committed to continual improvement
- System Troubleshooting
Hobbies
Music, Art and Culture, Basketball, Soccer and various outdoor sports.
Reference
Ms. T'amor Skeete
Business Development Manager
Caribbean LED Lighting Inc.
(246) 252-4454
Dr. Nicholas Kelly
Chief Executive Officer
The Natural Medical Centre
(246) 256-6425
Mr. Reco Lewis
Regional Operation Manager
Barbados & EC Windwind
Caribbean Avation & Logistics Group
(246) 233-2868
Timeline
Technician
Guardsman (Barbados) Limited
03.2019 - Current
Technician
G4S Secure Solutions (Barbados) Limited
01.2016 - 10.2018
Production & Inventory Controller
Caribbean LED Lighting Inc.
08.2012 - 11.2015
Apprentice Electrician
TULL Electrical Services
10.2010 - 01.2012
Labourer
JADA Construction
02.2007 - 04.2009
Electrical Installation & Photovoltaic Installation
Samuel Jackman Prescod Polytechnic
Certificate - Maintenance Management
Barbados Institution of Management And Productivity
CXC English A -
Coleridge & Parry Secondary
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