Jethro Ugiagbe
14 Scott's Terrace, Grazette
Summary
Dedicated and compassionate individual with a positive attitude, seeking an EMT position, eager to apply skills and knowledge through training and education to provide exceptional patient care. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Service Attendant
Rubis Kendal Hill
Kendal Hill, Christ Church
01.2023 - Current
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
- Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Channeled Customer complaints to the appropriate supervisory authorities as at when due.
Gas Plant Operator
Nigerian Gas Company
Oben Metering Station, Nigeria
01.2018 - 12.2018
- Ensured consistent production output by closely monitoring flow rates, pressures, and temperatures in the plant.
- Contributed to a safe working environment through adherence to safety protocols, incident reporting, and participation in safety drills or exercises.
- Maintained detailed records of operational metrics, allowing for analysis of trends and quick identification of areas needing improvement.
- Managed emergency shutdown procedures during critical situations, ensuring minimal impact on plant production levels.
- Collaborated with a team of operators to maintain smooth and efficient daily operation of the gas plant facility.
- Documented plant activities in logs and detailed concerns and issues prior to distributing reports to manager.
- Performed frequent inspections to locate faults and schedule maintenance services.
- Kept close eye on plant control systems, unit readouts and line board numbers.
Education
Higher National Diploma -
Delta State Polytechnic Otefe-oghara
Delta State, NigeriaCertificate - Emergency Medical Technician
Barbados Community College
Barbados Skills
- Hard-working, organized and detail-oriented
- Problem-solving abilities
- Strong communication, writing and teamwork skills
- Critical thinking
- Active Listening
- Ability to work well under pressure in fast-paced environment
- Basic Life Support (BLS)
- Attention To Detail
- Adaptability
- Vital Signs Monitoring
Timeline
Customer Service Attendant
Rubis Kendal Hill
01.2023 - Current
Gas Plant Operator
Nigerian Gas Company
01.2018 - 12.2018
Higher National Diploma -
Delta State Polytechnic Otefe-oghara
Certificate - Emergency Medical Technician
Barbados Community College