Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
OperationsManager

JESSIE SAINT-CYR

Summary

Experienced shipping logistics professional, skilled in managing international customer relations and coordinating complex operations. Possesses in-depth knowledge of customs regulations in various countries, along with the handling of shipping documents. Familiar ? with event planning, including organizing a football event ?demonstrating excellent organizational and problem-solving skills in fast-pace environments.

Overview

12
12
years of professional experience

Work History

Operations Manager

XS Baggage USA
12.2017 - Current
  • Manage end-to-end logistics operations across multiple international markets, ensuring compliance with import/export regulations (air, road, and sea freight)
  • Collaborate with international brokers, freight forwarders and major carriers such as DHL, FedEx, UPS and negotiate favorable terms and rates
  • Handle international customer relations, proficient in navigating different time zones and cultures
  • Oversee the shipping of artwork and equipment for exhibitions and events
  • Resolve complex logistics matters, minimize disruptions and ensure customer satisfaction
  • Set up of an overseas office in Mauritius, managing all aspects of its operations from start (since 2019)
  • Training and supervision of a team of external workers in Mauritius to handle our back-end tasks
  • Visit international current and potential partners to develop new partnership and expand business networks


Operations Coordinator

XS Baggage USA
09.2016 - 12.2017
  • Managed quoting and sales
  • Prepared and reviewed shipping documentation, including Air Waybills, Bills of Lading, commercial invoices, Carnet ATA
  • Communicated with clients providing regular updates
  • Coordinate the logistics and transportation of shipments, including arranging pickups, deliveries and tracking shipments.

Team Coordination Logistics

Ligue De Football De Martinique
09.2014 - 09.2014
  • Arranged all travel, accommodation and onsite logistics for four participating teams
  • Served as liaison between the teams and external organizations/providers
  • Assisted with scheduling practices, meetings and other activities
  • Managed game day operations, including equipment set up, match start lists, locker room arrangements, and supply availability

Prospection and Logistics Trainee

Wil Lines
03.2012 - 11.2012
  • Market research
  • Prospecting
  • Preparing trade documents

Education

Bachelor's Degree -

Broward College
Fort Lauderdale, FL
05.2018

Associate of Arts -

Broward College
Fort Lauderdale, FL
03.2017

Associate of Arts -

Broward College
Fort Lauderdale, FL
10.2016

AEC International Certificate -

Lasalle College
Montreal, QC
05.2014

Higher National Diploma -

Campus De Bissy
Bordeaux, France
05.2013

Skills

  • Fluent in English and French
  • Trade Logistics, shipping terms
  • Experience in remote worker
  • Autonomous & Independent problem solver
  • Extensive experience collaborating with major shipping carriers (DHL, FedEx, UPS etc)
  • Communication & negotiation
  • Multi-Tasking under pressure
  • Office software

Personal Information

  • Date of Birth: 11/09/1993
  • Place of Birth: Schoelcher, Martinique
  • Nationality: French

Timeline

Operations Manager

XS Baggage USA
12.2017 - Current

Operations Coordinator

XS Baggage USA
09.2016 - 12.2017

Team Coordination Logistics

Ligue De Football De Martinique
09.2014 - 09.2014

Prospection and Logistics Trainee

Wil Lines
03.2012 - 11.2012

Bachelor's Degree -

Broward College

Associate of Arts -

Broward College

Associate of Arts -

Broward College

AEC International Certificate -

Lasalle College

Higher National Diploma -

Campus De Bissy

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JESSIE SAINT-CYR