Janice McIntosh

Skilled and knowledgeable Debt Collector/ Sales Representative/ Customer Service Representative/ Data Entry/ Typist/ Reservations Agent with proven success in bringing accounts current. Offer a caring approach in dealing with customers' while using persuasive communication and negotiation skills to overcome objections and develop solutions. Efficient, equipped with the necessary abilities and experience to successfully pursue Debt collecting and sales. Proficient in investigating accounts, reviewing statements, and locating delinquent customers. Handle difficult situations with a calm, analytical approach. Talented Sales, Customer Service, Reservations skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Hardworking Customer Service offering skills in managing customer expectations and resolving concerns in call center environments. Sales and Reservations service expert with solid record of accomplishment in exceeding performance targets while maintaining exceptional quality standards in all interactions. Knowledgeable about company and accounts industry protocols and best practices. Energetic professionalism brings a solid background in call center environments and exceptional attention to detail. Preserve and boost company revenue with strong sales skills and careful investigations of complaints. Manage calls effectively to maximize productivity. Compassionate Caregiver known for highly productive and efficient task completion. Skilled in personal care assistance, medication management, and mobility support. Excel at communication, patience, and empathy to provide exceptional care and companionship. Adapt quickly to changing patient needs and environments, ensuring comfort and safety at all times.

• Certificate In Practical Nursing
• Certificate In Housekeeping
• Certificate In Data Entry

Reference available upon request.