Summary
Work History
Education
Skills
References
Timeline
Generic

Jania Lloyd

Block 2d Alleyne’s Court White Park Road

Summary

Dynamic professional with leadership qualities and a proven track record at Km2 Attendant, excelling in customer service and technical troubleshooting. Adept at achieving goals and enhancing service delivery, I bring creativity and innovation to problem-solving, ensuring client satisfaction while maintaining accurate records and documentation.

Work History

General Worker

Drainage Division
  • Assisted clients in accessing various support services and resources.
  • Conducted intake assessments to understand client needs and preferences.
  • Collaborated with team members to improve service delivery processes.
  • Maintained accurate records of client interactions and service referrals.

General Worker

National Assistance Board
Barbados
2024 - 2025
  • Learned safety protocols and operational procedures to ensure a secure work environment.
  • Assisted team members in daily tasks to promote efficient workflow and collaboration.
  • Maintained cleanliness and organization of work areas to support operational efficiency.
  • Operated equipment and tools under supervision to develop technical skills and knowledge.

Car Park Attendant

The Police Service
Bridgetown Barbados
2024 - 2024
  • Ensured compliance with regulations by monitoring parking areas for safety standards.
  • Assisted in managing traffic flow during peak hours, enhancing overall effectiveness.
  • Performed routine inspections of parking facilities to identify maintenance and cleanliness issues.
  • Addressed public inquiries swiftly, providing clear information on parking policies.

Call Center Representative

Km2 Attendant
Bridgetown Barbados
2015 - 2017
  • Managed high-volume inbound calls, providing accurate information and resolving customer inquiries efficiently.
  • Assisted in troubleshooting technical issues, guiding customers through step-by-step solutions.
  • Documented customer interactions in CRM software, ensuring detailed records for follow-up actions.
  • Collaborated with team members to enhance service delivery and improve customer satisfaction ratings.

Cashier

Kfc
2007 - 2010
  • Facilitated accurate and efficient processing of customer transactions through point-of-sale systems.

Education

High School Diploma -

St George Secondary School
St. George
2007

Vauxhall Primary School
Vauxhall Christ Church
2003

Skills

  • Leadership qualities
  • Goal setting and achievement
  • Creativity and innovation
  • Sales and marketing

References

Ms Shelly welch

Burke's land

Brittons hill

St Michael

820-7743

Victor Aymes

Garfield sobers drive

Lancaster st James

844-8257

Timeline

General Worker

Drainage Division

General Worker

National Assistance Board
2024 - 2025

Car Park Attendant

The Police Service
2024 - 2024

Call Center Representative

Km2 Attendant
2015 - 2017

Cashier

Kfc
2007 - 2010

High School Diploma -

St George Secondary School

Vauxhall Primary School

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Jania Lloyd