Summary
Work History
Education
Skills
Timeline
Generic

Jahzara Chijioke

St.James, Upper Weston, Crick Hill

Summary

Dynamic Customer Representative with a proven track record at KM2 Solutions, enhancing customer satisfaction and boosting sales revenue through expert data management and consultative sales techniques. Skilled in conflict mediation and maintaining a positive, professional demeanor, I excel in fast-paced environments, driving company success with a focus on strategic customer care and service innovation.

Work History

Customer Representative

KM2 Solutions
06.2024 - 10.2024
  • Assigned and designated job territories to customer care staff according to performance and history.
  • Boosted sales revenue by skillfully promoting diverse service options.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.

Education

CAPE -

Springer Memorial Secondary School
07-2024

CXC -

The Ellerslie School
Black Rock, St.Micheal
07-2021

Skills

  • Call handling
  • Payment Processing
  • Inbound call and outbound calls
  • Positive and professional
  • Active Listening
  • Call center experience

Timeline

Customer Representative

KM2 Solutions
06.2024 - 10.2024

CAPE -

Springer Memorial Secondary School

CXC -

The Ellerslie School

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Jahzara Chijioke