Jade Jones
Lower Canefield,,St. Thomas
Summary
Freelance administrative professional with expertise in supporting corporate and compliance teams. Proficient in document management, record organization, and client communications. Actively pursuing a Bachelor of Science in Accounting and Finance. Available for weekend administrative support to assist small businesses in record organization and preparation for the work week.
Overview
4
4
years of professional experience
11
11
Certifications
Work History
Administrative Assistant
Trident Corporate Services
Bishops Court Hill, St. Micheal
11.2024 - Current
- Provided administrative support for directorship services across multiple Trident Group offices.
- Uploaded scanned documents to ViewPoint Document Manager for streamlined access
- Assisted Corporate and Compliance departments with various routine tasks as required.
Merchandiser
Confectionery & Snacks
Greenhill, St. Micheal
03.2023 - 02.2024
- Monitored store shelves to maintain product availability through effective restocking and rotation.
- Organized displays per company standards, enhancing visual appeal and accessibility.
- Assisted customers in locating desired items, improving the overall shopping experience.
- Managed stock inventory to ensure optimal product levels and reduce shortages.
- Analyzed product displays to improve customer engagement and drive sales.
- Coordinated inventory management, ensuring stock availability across all locations.
- Trained staff on product knowledge and merchandising techniques for enhanced performance.
Customer Service Representative
KM2 Solutions
Bridgetown, St. Micheal
11.2021 - 11.2022
- Resolved customer inquiries by providing accurate product and service information.
- Delivered exceptional customer service to address complaints promptly.
- Assisted customers with product selection, ordering, billing, returns, and exchanges.
- Maintained comprehensive records of customer interactions and transactions for reference.
- Supported team members in navigating complex customer issues and solutions.
Education
Associate of Arts - Accounting And Economics
Barbados Community College
St. Micheal07-2020
Caribbean Examinations Council
The Alexandra Secondary School
St. Peter07-2018
Bachelor of Science - Accounting And Finance (In Progress)
University of The West Indies
St. MichealSkills
- Administrative support
- Document & records management
- Spreadsheet management (Excel, Office 365)
- Data entry & record keeping
- Email and client communication
- Filing systems & organization
- High attention to detail
- Ability to work independently
- Time management & reliability
Professional Notes
- Comfortable working independently with minimal supervision
- Experienced in both on-site and remote administrative support
- Committed to confidentiality and professional conduct
Services
- Back-end administrative support
- Filing and document organization (digital & physical)
- Spreadsheet updates and basic tracking (Excel / Office 365)
- Email management and client follow-ups
- Payment reminders and record preparation
- Statement and document review (non-advisory)
- Week-end preparation to support Monday productivity
Availability: Weekends only
- Saturday: On-site
- Sunday: Remote
Certification
BYDC Youth Leadership Course - BYDC - 2025
Timeline
Administrative Assistant
Trident Corporate Services
11.2024 - Current
Merchandiser
Confectionery & Snacks
03.2023 - 02.2024
Customer Service Representative
KM2 Solutions
11.2021 - 11.2022
Associate of Arts - Accounting And Economics
Barbados Community College
Caribbean Examinations Council
The Alexandra Secondary School
Bachelor of Science - Accounting And Finance (In Progress)
University of The West Indies