Jada-Kaí Rock
86 Bridge Road, Bakers, St.James
Summary
I am a self motivated, dedicated professional with a keen interest in pursuing a career in project management and executive administrative assistance. With a drive for continuous learning and growth, I am poised to contribute effectively to teams, streamline operations, and support executives in achieving their objectives. My enthusiasm, coupled with my strong work ethic, makes me an invaluable asset in any organizational setting.
Overview
4
4
years of professional experience
2
2
Certification
Work History
Social Media Assistant
Smarket Hut
12.2023 - Current
- Develop content calendars, ensuring alignment with overall marketing strategy.
- Create engaging content including text, images, videos, polls, and stories for Instagram and Facebook.
- Assist in thedevelopment of monthly content plans used to increase brand awareness and engagement on social media.
- Coordinate with manager to ensure all visuals are consistent with brand guidelines.
- Provide exceptional customer service to clients by responding to inquiries, resolving complaints and addressing any other issues in a timely manner.
Data Entry Clerk
JP Catering Services
11.2022 - Current
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Used Quickbooks Software to maintain database by entering new and updated bills.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Identified and corrected data entry errors to prevent duplication across systems.
Social Media and Project Coordination Intern
Smarket Hut
09.2023 - 12.2023
- Assisted with the creation of content plans for clients on a monthly basis.
- Wrote captions for posts ensuring to pay attention to keywords for SEO purposes.
- Facilitated meetings with the owner to discuss project requirements, objectives or outcomes.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
- Created detailed timelines for event planning, execution and follow up activities.
- Identified opportunities to improve the customer experience process.
Social Media Manager and Administrative Assistant
Virtually Yours
03.2020 - 10.2022
- Tracked social media metrics to determine audience growth rate and reach.
- Oversaw the layout of various social media profiles.
- Developed an optimal posting schedule, considering traffic and customer engagement metrics.
- Responded to the queries of current and prospective clients via comments and direct messages.
- Optimized social media profiles to enhance social presence.
- Managed email inboxes and calendars for clients
- Proofread and edited documents for clients
- Conducted research and created powerpoint presentations
- Managed various projects and tasks to ensure timelines were met
Education
Bachelor of Science - Economics And Management (Marketing)
The University of The West Indies
Cave Hill, St. Michael2025
Advanced Proficiency Diploma -
Queen's College
Husbands, St. James07.2021
Skills
- Analytical and Critical Thinking
- Interpersonal Skills and Teamwork
- Calendar Management
- Project Management
- Social Media Management
- Written and Verbal Communication
- Proficient in Microsoft Office and Google Suite
- Attention to Detail
- Customer Service
Certification
- Content Strategy Certification, HubSpot Academy - July 2023
- Social Media Marketing Certification, HubSpot Academy - Feb 2022
References
Dr. Jacqueline Austin
Consultant
Cell: + 1 (246) 261-8551
Email: jacquelinejaustin@gmail.com
Jeffrey Jordan
Managing Director, JP Catering Services
Cell: +1 (246) 237-9730
Timeline
Social Media Assistant
Smarket Hut
12.2023 - Current
Social Media and Project Coordination Intern
Smarket Hut
09.2023 - 12.2023
Data Entry Clerk
JP Catering Services
11.2022 - Current
Social Media Manager and Administrative Assistant
Virtually Yours
03.2020 - 10.2022
Bachelor of Science - Economics And Management (Marketing)
The University of The West Indies
Advanced Proficiency Diploma -
Queen's College
Similar Profiles
Jada-Kaí RockJada-Kaí Rock
Social Media Assistant (Part Time, Remote) at Smarket HutSocial Media Assistant (Part Time, Remote) at Smarket Hut
Margaret TrifonoffMargaret Trifonoff
Customer Service and Kitchen Hand at The Sandwich Hut & The Potato and Yiros HutCustomer Service and Kitchen Hand at The Sandwich Hut & The Potato and Yiros Hut
Joe DobsonJoe Dobson
Pizza chef at Pizza HutPizza chef at Pizza Hut