Jacqueline Workman
Plainfield,NJ
Summary
Versatile and results-driven professional with a proven track record at BMC LLC Group, adept in leadership and analytical skills. Excelled in enhancing employee retention by over 20% through strategic improvements and effective conflict resolution. Skilled in managing complex projects to successful completion, demonstrating adaptability and reliability.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
City of Plainfield
01.2023 - Current
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated travel arrangements for Mayor and Chief of Staff, ensuring cost-effective and timely accommodations and transportation.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to resident and partner inquiries, addressing concerns effectively, and building strong relationships.
Project Manager
City of Plainfield
08.2018 - 12.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Operations Manager
BMC LLC Group
04.2017 - 08.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Education
Associate of Arts - Finance
Rutgers
Newark, NJ05-2021
Skills
Leadership Skills
Analytical Skills
Conflict Resolution
Adaptability
Reliability
Affiliations
- President of the Barbados Charitable Organization of NJ, Inc.
- Member of National Forum of Black Public Administrators
Timeline
Administrative Assistant
City of Plainfield
01.2023 - Current
Project Manager
City of Plainfield
08.2018 - 12.2022
Operations Manager
BMC LLC Group
04.2017 - 08.2018
Associate of Arts - Finance
Rutgers
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