Jacqueline Workman
Plainfield,NJ
Summary
Versatile and results-driven professional with a proven track record at BMC LLC Group, adept in leadership and analytical skills. Excelled in enhancing employee retention by over 20% through strategic improvements and effective conflict resolution. Skilled in managing complex projects to successful completion, demonstrating adaptability and reliability.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
City of Plainfield
515 Watchung Avenue Plainfield, NJ 07060
01.2023 - Current
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated travel arrangements for Mayor and Chief of Staff, ensuring cost-effective and timely accommodations and transportation.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to resident and partner inquiries, addressing concerns effectively, and building strong relationships.
Project Manager
City of Plainfield
515 Watchung Avenue Plainfield, NJ 07060
08.2018 - 12.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Operations Manager
BMC LLC Group
Plainfield, NJ
04.2017 - 08.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Education
Associate of Arts - Finance
Rutgers
Newark, NJ05-2021
Skills
Leadership Skills
Analytical Skills
Conflict Resolution
Adaptability
Reliability
Affiliations
- President of the Barbados Charitable Organization of NJ, Inc.
- Member of National Forum of Black Public Administrators
Timeline
Administrative Assistant
City of Plainfield
01.2023 - Current
Project Manager
City of Plainfield
08.2018 - 12.2022
Operations Manager
BMC LLC Group
04.2017 - 08.2018
Associate of Arts - Finance
Rutgers