Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Work Availability
Quote
Timeline
Accomplishments
Work Preference
Software
Interests
Pray, Family-Time, Gaming
Generic
Ivor Richard Lincoln Jarvis

Ivor Richard Lincoln Jarvis

Technical Consultant & Engineer | Cyber Security Specialist
#151 Ridge Meadows, The Ridge,Christ Church

Summary

Respectful self-motivator and team-player, gifted at finding reliable solutions for software issues. Experienced in hardware, networking, WiFi Solutions and offering skills in troubleshooting and implementing. Fluent in English and accustomed to working with cross-cultural, global teams.


Insightful Information Technology Manager with over 15 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training if required.

Overview

21
21
years of professional experience
11
11
years of post-secondary education
15
15
Certificates
1
1
Language

Work History

IT Consultant

Playfair Limited
1 2015 - Current
  • Network Management Expertise: Successfully managed all networks including PCs, servers, Wi-Fi, cross-site communications, and remote access for multiple companies, ensuring seamless connectivity and operational efficiency.
  • Implementation of IT Solutions: Led the implementation of new IT solutions, overseeing CCTV and access control systems across various sites to enhance security and operational control.
  • Technical Troubleshooting and Client Satisfaction: Increased client satisfaction by providing timely and effective troubleshooting support for various technical issues, ensuring minimal disruption to operations.
  • Proactive Maintenance and Downtime Reduction: Reduced downtime by proactively addressing potential issues through regular system maintenance and updates, significantly improving system reliability.
  • Security Measures Implementation: Implemented robust security measures to protect sensitive information from unauthorized access, mitigating potential risks and vulnerabilities.
  • Disaster Recovery and Data Protection: Improved the reliability of backup systems by implementing comprehensive disaster recovery protocols, safeguarding critical data during unexpected events.
  • System Optimization and Innovation: Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes, leading to improved performance and reduced operational costs.
  • Software Deployment Coordination: Coordinated efficient large-scale software deployments, ensuring smooth integration and minimal disruption to business operations.
  • Training and Development: Provided training sessions on new technologies and best practices, enhancing team members' knowledge and skills in IT consulting, and fostering a culture of continuous improvement.
  • Technical Documentation and Policy Development: Documented software development methodologies in technical manuals and developed policies and procedures for network resource administration, appropriate use, and disaster recovery, ensuring long-term operational success.
  • Training and Development: Provided training sessions on new technologies and best practices, enhancing team members' knowledge and skills in IT consulting, and fostering a culture of continuous improvement.
  • Technical Documentation and Policy Development: Documented software development methodologies in technical manuals and developed policies and procedures for network resource administration, appropriate use, and disaster recovery, ensuring long-term operational success.

IT Consultant (Contractor)

Federal Bookmakers Limited
09.2018 - 06.2024
  • Equipment Inspection and Optimization: Inspected equipment, assessed functionality, and optimized controls to enhance performance and reliability.
  • Client Satisfaction and Troubleshooting: Increased client satisfaction by providing timely and effective troubleshooting support for technical problems.
  • Downtime Reduction: Reduced downtime through regular system maintenance and proactive issue resolution.
  • Software Deployment Coordination: Coordinated efficient large-scale software deployments, ensuring smooth integration and minimal disruption.
  • Security Implementation: Implemented security measures to protect sensitive information, mitigating risks and vulnerabilities.
  • System Efficiency and Innovation: Enhanced system efficiency by implementing innovative IT solutions and optimizing processes.
  • Disaster Recovery Protocols: Improved backup system reliability with disaster recovery protocols, safeguarding critical data.
  • Technical Recommendations and Upgrades: Made recommendations and performed upgrades, aiding businesses in technology planning for growth.
  • Network Performance Optimization: Optimized network performance through proactive monitoring, configuration adjustments, and hardware upgrades.
  • Policy and Procedure Development: Developed and implemented policies, procedures, and training for network resource administration, appropriate use, and disaster recovery.

Field Technician

360 Delivery / Lime Barbados / Ericson Ltd. Barbados / Flow Barbados
01.2013 - 01.2015
  • Repaired Communication Faults: Repaired landline, telephone, STB, and internet faults (copper and fiber optic).
  • Customer Surveys and Installations: Conducted surveys and installations per customer requests.
  • Reporting and Documentation: Prepared and submitted reports documenting work and progress updates.
  • Technical Support: Enhanced customer satisfaction with efficient and timely technical support.
  • Field Records: Kept detailed records of field measurements and data.
  • Team Support: Supported team members with challenging technical issues, sharing expertise as needed.
  • Equipment Calibration: Calibrated new and existing equipment for optimal performance.

IT Technician / Communications Operator / Intelligence Officer / Soldier / Draftsman

Antigua & Barbuda Defense Force
01.2009 - 01.2013
  • Sensitive Information Management: Managed sensitive compartmented information programs, ensuring strict compliance with security protocols and safeguarding critical assets.
  • Team Leadership: Led a team of analysts in providing actionable intelligence, increasing situational awareness for decision-makers.
  • Geospatial and Terrain Analysis: Utilized geospatial tools for terrain analysis, effectively supporting mission planning efforts.
  • Enemy Network Analysis: Conducted detailed enemy network analysis, enabling the identification and disruption of key adversaries.
  • Computer-Aided Design (CAD): Created CAD models and drawings for various facilities, including the Mess Hall, Stock Room, and Barracks.
  • Technical Repairs and Network Management: Repaired computer systems and managed small area networks, ensuring operational efficiency.
  • Intelligence and Security Operations: Conducted intelligence research operations and provided security, enhancing mission success.
  • Technical Support: Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • System Monitoring and Troubleshooting: Monitored systems in operation and quickly troubleshot errors, maintaining seamless functionality.
  • Field Support and Physical Fitness: Navigated terrain in hostile conditions, maintained physical fitness for operational requirements, and supported fellow soldiers through active listening and encouragement.

Draftsman

Ministry of Public Works & Communication
01.2006 - 01.2008
  • Surveying and CAD Design: Conducted property and land surveys, creating 3D and detailed drawings using AutoCAD for various building and complex designs.
  • Blueprint and Schematic Preparation: Prepared blueprints and schematics with computer-aided design software, ensuring accuracy and precision.
  • CAD Model Development: Developed CAD drawings from hand sketches, verbal instructions, and site visits, translating ideas into detailed models.
  • Technical Drawing Interpretation: Interpreted technical drawings and schematics to make necessary revisions, ensuring compliance with project requirements.
  • Error Reduction: Reduced errors in drawings by thoroughly reviewing client or stakeholder specifications.
  • Project Updates: Provided timely and accurate updates to project managers, facilitating effective decision-making throughout the project lifecycle.
  • Project Completion: Played a key role in successful project completion by meeting strict deadlines and maintaining open communication with team members.
  • Adaptability: Demonstrated adaptability by working on diverse projects, ranging from residential buildings to large-scale commercial developments.

Producer / IT Technician

Hitz 91.9 FM
01.2005 - 01.2006
  • Content Production and Issue Resolution: Produced advertising content and resolved hardware/software issues to ensure smooth operations.
  • Creative Production Planning: Presented production ideas and developed creative scenarios for effective project delivery.
  • Resource Management: Developed production plans and organized resources to achieve timely project completion.
  • Coordination and Collaboration: Coordinated with producers and on-air talent to create engaging program content and innovative segments.
  • Post-Production Oversight: Oversaw post-production processes, including video editing and sound mixing, ensuring a polished final product.
  • Audience Engagement: Boosted audience engagement through high-quality content by closely collaborating with creative teams.
  • Operational Improvement: Improved production company operations and profitability by integrating new technologies and evolving production standards.
  • Compliance and Safety: Enforced adherence to safety regulations and industry standards, ensuring compliance in all productions.

Sales Representative

Entertainment Capital
01.2004 - 01.2005
  • Daily Operations Management: Managed daily operations, including CD/DVD burning and end-of-day bank deposits, ensuring smooth business processes.
  • Customer Base Expansion: Expanded customer base through cold calling, networking, and relationship building, driving business growth.
  • Client Satisfaction: Enhanced client satisfaction by promptly addressing concerns and providing exceptional service.
  • Sales Strategy Development: Developed and implemented sales strategies to increase profits and drive revenue growth.
  • Product and Market Knowledge: Maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
  • Revenue Increase: Increased sales revenue by identifying and targeting high-potential accounts.
  • Performance Reporting: Generated weekly and monthly sales performance reports, providing recommendations to meet sales goals.

Education

Master of Science - Information Systems And Cyber Security

E-Skills Academy
E-Skills Academy
05.2022 - Current

Bachelor of Science - Computer Science (Double)

University of The West Indies Cave Hill
Cavehill
05.2020 - Current

High School Diploma -

Jennings Secondary
Antigua & Barbuda
05.2000 - 05.2005

Skills

Proficient in Microsoft Office Suite, Windows 10/11/2019/2022

Certification

Cisco CCNA

Affiliations

Security Forces

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Cisco CCNA

08-2024

CompTIA Security+ Certification

07-2024
Ethical Hacking Practices and Cybersecurity Certifications
03-2024

Certificate of Recognition, UWI Cavehill - Faculty of Science and Technology

10-2023

Master of Science - Information Systems And Cyber Security

E-Skills Academy
05.2022 - Current

Certificate of Recognition, Arthur Smith Primary School, Distant Learning Activities 2020-2021

07-2021

Bachelor of Science - Computer Science (Double)

University of The West Indies Cave Hill
05.2020 - Current

IT Consultant (Contractor)

Federal Bookmakers Limited
09.2018 - 06.2024

Innovator Award - Playfair Limited

07-2017

Field Technician

360 Delivery / Lime Barbados / Ericson Ltd. Barbados / Flow Barbados
01.2013 - 01.2015

Certificate of Recognition, Microsoft SQL Server 2005 Database Workshop, St. Ann's Fort, Barbados

10-2012

PHO / WHO - Mass Casualty Management

10-2012

PHO / WHO - Incident Command Systems

10-2012

Certificate of Recognition, Configuring, Managing and Maintaining Windows Server 2008 Workshop, St. Ann's Fort, Barbados

02-2012

Basic Life Support & First Aid

01-2012

TRADEWINDS - Military Intelligence

03-2011

Certificate of Completion, Gender Affairs - Strengthening Capacities and Sensitisation on Gender-Based Violence and HIV Course (USAID)

03-2010

Certificate of Service - Antigua & Barbuda Defence Force

09-2009

IT Technician / Communications Operator / Intelligence Officer / Soldier / Draftsman

Antigua & Barbuda Defense Force
01.2009 - 01.2013

Draftsman

Ministry of Public Works & Communication
01.2006 - 01.2008

Producer / IT Technician

Hitz 91.9 FM
01.2005 - 01.2006

Certificate of Merit - Outstanding Performance in Music

01-2004

Sales Representative

Entertainment Capital
01.2004 - 01.2005

High School Diploma -

Jennings Secondary
05.2000 - 05.2005

IT Consultant

Playfair Limited
1 2015 - Current

Accomplishments

  • Achieved large-scaled CMS by introducing ACTi CMS2 for realtime surveillance tasks.
  • Documented and resolved patterned fibre issues which led to finding the issue and resolving it.
  • Supervised team of 7 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team in England [A-Bet-A] in the development of realtime cross-site betting.

Work Preference

Work Type

Full TimeContract WorkPart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementWork from home optionHealthcare benefitsPersonal development programsPaid time offTeam Building / Company Retreats

Software

Microsoft Office

RBH - Integra 32

ACTi - Connecting Vision

Linux

Windows

Interests

Music

Gaming

Family Time

Pray, Family-Time, Gaming

Pray
Prayer is a cornerstone of my daily life, providing a moment of peace and reflection. It's a time when I connect with my spirituality, seek guidance, and express gratitude for the blessings in my life. This practice not only grounds me but also strengthens my resolve to face life's challenges with a positive and hopeful mindset.

Family-Time
Family time is sacred to me. It's a period where I bond with my loved ones, sharing laughter, stories, and creating lasting memories. Whether it's through a shared meal, a casual conversation, or an adventurous outing, these moments fortify our relationships and remind us of the importance of support and love in our lives.

Gaming
Gaming is my way to unwind and have fun. It's an exciting world where I can challenge myself, engage with friends, and explore new realities. Gaming sharpens my strategic thinking and provides a healthy outlet for stress. It’s a hobby that combines relaxation with mental stimulation, allowing me to recharge and maintain a balanced life.

Ivor Richard Lincoln JarvisTechnical Consultant & Engineer | Cyber Security Specialist