Georgia Paige O'Brien

My current job responsibilities are, but are not limited to:

• Assisting residents with any of their personal care, or transfer needs.
• Assisting with all meals throughout the day and night.
• General upkeep of home cleanliness.
• Ongoing training is required, keeping up to date with policies.
• Communicating effectively with both the resident, their families and management to ensure all needs/wishes and concerns are addressed and adhered to where possible.

My responsibilities as Front of House and a beautician included, but were not limited to:

• Greeting all clients and creating a comfortable atmosphere for them to enter into.
• Taking any final payments, and scheduling future appointments.
• Ensuring the cleanliness of the salon was maintained.
• As a beautician, I provided eyelash and eyebrow treatments, communicating with the client to create a look that they desired, and making sure they were fully informed of any aftercare needed for the service provided.

My responsibilities as a paralegal were, but were not limited to:

• Working closely with partners on each case to arrange visits and meetings with both the client and professionals.
• Collating and paginating medical records received from hospitals.
• Reviewing footage requested for a personal injury case.
• Taking minutes during any calls, recordings, or meetings.
• Visiting client homes to take minutes of the conversation between the partner and the client.
• Communicating effectively with both the client and Partner throughout the case.

My responsibilities as a Residential Support Worker included, but were not limited to:

• Working as a team throughout the day to ensure all children's needs and wishes in the home were adhered to, where possible.
• Documenting daily in care plans.
• Collaborating with social workers, schools, and any other professionals to ensure all the needs and wishes of the child are being adhered to.
• Working closely with the child and their families (if involved), scheduling contact days and activities.
• Keeping up to date on all policies and practice when working both inside and outside the home.

My responsibilities as an IVA Case Officer for PayPlan included, but were not limited to:

• Assessing client eligibility to enter into an IVA.
• Creating a budget plan for over a 12-month period with the client.
• Ensuring the client was fully informed of the Terms and Conditions of an IVA, and providing them with the documents to sign and return.
• Communicating effectively over the telephone.
• Communicating with creditors regarding the terms of the IVA and what has been agreed.
• Checking in on clients throughout their IVA to ensure the plan is still working effectively for them and addressing any concerns or changes that may need to be made.

My responsibilities as a medical receptionist at a GP surgery included, but were not limited to:

• Booking patients in for any GP or nurse appointments.
• Allocating online requests to the correct specialist.
• Answering any queries or concerns via telephone.
• Arranging follow-up appointments.
• Collaborating with our care coordinators for any home visits requested.
• Communicating with all patients and addressing any concerns or queries they had with compassion and understanding, while trying to resolve them to the best of my ability.

My Responsibilities as a Care Assistant within a Residential and Nursing Care Home included, but were not limited to:

• Providing personal care to any residents who were not able to complete this task without assistance.
• Assisting with meals throughout the day.
• Ensuring medication was given at the correct time to the correct residents.
• Updating any care plans; risk assessments and scheduling any doctors' appointments.
• Communicating with both the residents and their families on a day-to-day basis, ensuring all their needs and wishes are being met.
• Addressing any concerns or issues with compassion and understanding, especially during COVID.
• Treating every resident on a case-by-case basis.