Gaynelle Best-Howard
#41 Aqua Avenue Husbands Development
Summary
Experienced and analytical HR/Payroll Professional adept at facilitating and maintaining the smooth operational and transactional integrity of HR/payroll. Well-versed in developing and implementing policies and procedures to increase internal efficiencies for hourly, weekly, and monthly paid workers.
Focused professional with a strong background in completing various administrative support and general human resources duties.
Overview
21
21
years of professional experience
Work History
HR/Payroll Clerk
Barbados Transport Board
09.2016 - 09.2019
- Responsible for preparing payroll for 200 weekly and monthly employees.
- Also ensured employee deductions were sent to specific financial institutions promptly.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee questions and requests for information in knowledgeable fashion.
- Processed wage garnishments and child support.
- Updated employee banking records when it was necessary.
- Calculated payroll deductions by accurately using Micro Pay system and processed payroll to meet preset requirements.
- Fielded employee inquiries related to insurance, pension plans, vacation, sick leave, and employee assistance.
- Converted employee status from temporary to permanent.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions, and taxes.
Cashier
Barbados Transport Board
11.1998 - 09.2016
- Sale of tokens and responsible for keeping daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked flexible schedule and extra shifts to meet company needs.
- Kept orderly and accurate accounting records by monitoring cash and documents.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted commuters with bus schedule times
- Managed over 50 calls a day
Education
CXC Proficiency Grade English Language General 2 Office Procedures General 3 Home Economics Mgt. General 2 Certificate in Micropay Basic Accounting For Clerical Officers -
St. James Secondary
St .JamesSkills
- Punctuality
- Filing
- Report writing
- Analyzing information
- Excellent Communication
- Teamwork and Collaboration
- Conflict Resolution
- New Employee Onboarding
- Employee File Management
- Payroll Processing
- Vacation and Leave Tracking
- Micropay Software Knowledge
- Checking time cards
- Data Entry Accuracy
References
Brenda Challenor
Accountant
Transport Board
(246)241-6915
Greta Denny
Senior Payroll Clerk
Transport Board
(246)821-3314
Sandra Nicholls
Revenue Supervisor
Transport Board
Tel(246)235-8727
Cherry-Anne Yard
Senior HR Clerk
Transport Board
(246)535-3556
Timeline
HR/Payroll Clerk
Barbados Transport Board
09.2016 - 09.2019
Cashier
Barbados Transport Board
11.1998 - 09.2016
CXC Proficiency Grade English Language General 2 Office Procedures General 3 Home Economics Mgt. General 2 Certificate in Micropay Basic Accounting For Clerical Officers -
St. James Secondary
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