Summary
Work History
Education
Skills
Timeline
Generic

Garfield Daley

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.

Work History

Waiter

Nikki Beach
  • Greeting customers and taking orders for drinks and food.
  • Seeing to their needs in the dining area and delivering food from the kitchen.
  • carrying out shift tasks like rolling silverware, pre-bussing tables, and wiping tables.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.

WAITER

1.11 East Beach
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Waiter

Cherry beach
11.2023 - 04.2024
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

High School Diploma -

Homehood Technical High School
Jamaica
2012

Skills

  • Strong multitasking
  • Cleanliness
  • Order Taking
  • Guest Relations
  • Tableside Service
  • Accurate money handling
  • Warm and Friendly
  • Active Listening
  • Adaptable and Flexible
  • High Energy and Stamina

Timeline

Waiter

Cherry beach
11.2023 - 04.2024

Waiter

Nikki Beach

WAITER

1.11 East Beach

High School Diploma -

Homehood Technical High School

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Garfield Daley