Faith Hurdle
Headings St. Philip
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Auxiliary Nurse (Part-Time)
Healing Hands Nursing Agency
11.2021 - Current
- Reduced patient anxiety through clear communication and effective listening skills.
- Served as a liaison between patients, family members, and healthcare providers, fostering positive relationships throughout treatment.
- Enhanced patient comfort by providing compassionate and attentive care.
- Promoted recovery by assisting with physical therapy exercises under the guidance of healthcare professionals.
- Provided emotional support for patients and their families during challenging times.
Receptionist
Premier Pediatric Clinic
09.2022 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
Sol Service Station
01.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate - Auxiliary Nursing
Barbados Community College
C.X.C - General Proficiency -
Springer Memorial Secondary
Skills
- Customer Service
- Work Ethic and Integrity
- Cash Handling
- Cash Register Operation
- Organizational abilities
- Vital signs monitoring
- Time Management
- Decision-Making
- Analytical Thinking
- Interpersonal Skills
Timeline
Receptionist
Premier Pediatric Clinic
09.2022 - 10.2023
Auxiliary Nurse (Part-Time)
Healing Hands Nursing Agency
11.2021 - Current
Cashier
Sol Service Station
01.2019 - 02.2021
Certificate - Auxiliary Nursing
Barbados Community College
C.X.C - General Proficiency -
Springer Memorial Secondary
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