Summary
Overview
Work History
Education
Skills
Education
References
Timeline
Generic

Earl Greene

Bridgetown

Summary

Dynamic hospitality professional with extensive experience at Sandy Lane Hotel, excelling in customer service and meticulous cleaning. Proven ability to enhance guest satisfaction through proactive assistance and attention to detail. Skilled in deep cleaning and multitasking, ensuring a pristine environment that promotes safety and comfort for all guests.

Overview

17
17
years of professional experience

Work History

Bellman/Gateman

Sandy Lane Hotel
Bridgetown
06.2024 - Current
  • Greeted guests at front lobby, offering assistance with luggage and check-in process.
  • Provided information on hotel services, amenities, and local attractions to enhance guest experience.
  • Assisted guests with disabilities in safely navigating through lobby and accessing rooms.
  • Coordinated transportation services for guests requiring airport transfers.
  • Monitored hotel surroundings to identify and address potential safety threats.
  • Responded promptly to guest requests and complaints, ensuring satisfaction during stays.
  • Discussed guest concerns with front desk manager to implement swift resolutions.
  • Maintained cleanliness and professionalism to contribute to positive hotel image.

Houseman

Sandy Lane Hotel
St James
02.2008 - 06.2025
  • Ensured continued resident safety and privacy while performing cleaning duties.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Dealt with customer requests promptly and courteously, attending to additional needs as required.
  • Worked independently with positive and proactive approach to obtaining high standards of cleanliness.
  • Washed and polished glass windows and doors to keep entryways clear and professional.

Waiter

Fairmount Royal Pavillion Hotel
St James
06.2013 - 04.2020
  • Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
  • Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
  • Stocked and maintained silverware, linens and condiments.
  • Performed additional tasks to keep dining room running smoothly.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Anticipated and addressed guests' service needs.
  • Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
  • Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
  • Greeted new customers, answered initial questions and took drink orders.
  • Retained knowledge of current menu selections for accurate, reliable customer guidance.
  • Seated guests quickly and coordinated timely service to minimise table wait times.

Education

St Leonard's Boys Secondary School
Bridgtown
1995

Primary School

St Ambrose Primary School
Bridgetown

Skills

  • Adept in deep cleaning
  • Descaling
  • Multitasking
  • Customer Service
  • Vacuuming
  • Excellent organisation
  • Meticulous eye for detail
  • Eye for detail
  • Tool maintenance knowledge
  • Chemical cleaning

Education

other,other

References

  • Available upon request

Timeline

Bellman/Gateman

Sandy Lane Hotel
06.2024 - Current

Waiter

Fairmount Royal Pavillion Hotel
06.2013 - 04.2020

Houseman

Sandy Lane Hotel
02.2008 - 06.2025

St Leonard's Boys Secondary School

Primary School

St Ambrose Primary School

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Earl Greene