Donnisha Lashley
St. George
Summary
Results-driven professional with extensive experience in customer service. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Proven ability to enhance inventory management and develop impactful promotional materials. Strong problem-solving skills complemented by meticulous data entry accuracy, driving significant improvements in any work environment. Proficient in software development, system administration, and technical support.
Overview
8
8
years of professional experience
Work History
Administrative Sales Assistant
Dynamic Auto Imports
Bridgetown , Barbados
08.2023 - Current
- Managed sales documentation and ensured accuracy in data entry.
- Assisted customers with inquiries and provided product information.
- Coordinated schedules for sales meetings and client appointments.
- Maintained organized filing systems for sales records and correspondence.
- Supported inventory management by tracking stock levels and orders.
- Researched competitive pricing information in order to set prices that are both profitable and competitive.
- Developed promotional materials such as brochures, flyers, catalogs.
- Monitored inventory levels of products sold to ensure availability at all times.
- Organized travel arrangements for sales staff, including flights, hotels, ground transportation, and meeting venues.
- Assisted sales team with customer inquiries and orders.
- Tracked, reconciled and submitted monthly expense and credit card statements.
- Booked meeting venues and served as main point of contact for sales events.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Customer Service Representative
FLOW Barbados
01.2021 - 08.2023
- Effectively communicated FLOW products and services to enhance customer understanding.
- Developed key customer relationships, resulting in increased sales opportunities.
- Ensured customer satisfaction through proactive engagement and support.
- Drove to events, setting up and verifying presence of all necessary materials.
- Collaborated with team members to refine sales strategies and approaches.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Reviewed monthly performance against targets set by management team.
External Examiner
Caribbean Examinations Council (CXC)
Bridgetown, Barbados
08.2021 - 09.2021
- Rechecked and organized CXC and CSEC papers to ensure accuracy and compliance.
- Prioritized tasks to efficiently meet service objectives.
- Collaborated with cross-functional teams to achieve organizational goals.
Sales Representative
Bryden Stokes Limited
Bridgetown, Barbados
01.2018 - 12.2020
- Communicated company brand and services effectively to enhance visibility.
- Maintained organized displays and stock levels to promote merchandise visibility.
- Collaborated with team members to improve overall sales strategies and approaches.
- Developed marketing strategy that accelerated product sales.
- Ensured customer satisfaction through proactive engagement and support.
Counselor
Government Youth Art Programme
Bridgetown, Barbados
06.2020 - 09.2020
- Supervised students to ensure timely completion of art projects.
- Organized art activities and projects for children across various age groups.
- Assisted students in developing artistic skills and exploring creative expression.
Housing Representative
Ross University School of Medicine
11.2019 - 03.2020
- Supervised contractors to ensure work was completed in a well and timely manner.
- Completed the task of communicating with students to carry out their requests and problems.
- Scheduled and performed the inspections of students check in and out of their homes.
- Dealt with incoming students and any problems they faced in a timely manner and assisted with tours of the facility.
Housing Representative
The Villages at Coverley
05.2019 - 10.2019
- Completed the task of communicating with tenants to ensure houses were in a satisfactory condition.
- Coordinated with many contractors to ensure that the work being completed was done so in a timely manner.
- Communicated any problems the students deemed unacceptable and quickly solved any minor challenges.
Housing Representative
Ross University School of Medicine
03.2019 - 05.2019
- Supervised contractors to ensure work was completed in a well and timely manner.
- Completed the task of communicating with students to carry out their requests and problems.
- Scheduled and performed the inspections of students check in and out of their homes.
- Dealt with incoming students and any problems they faced in a timely manner and assisted with tours of the facility.
Camp Counselor
Special Needs Camp
06.2018 - 08.2018
- Facilitated the campers with day-to-day educational activities.
- Organized exciting tours around the island.
Education
Bachelor of Science - Biochemistry (Hons.)
UWI Cave Hill Campus
Cave Hill, St. Michael01.2018
Associate of Science - Biology And Chemistry
The Combermere Secondary School
Bridgetown, Barbados01.2015
Skills
- Sales documentation and analysis
- Customer support and service
- Inventory management
- Data entry accuracy
- Problem solving
- Proposal development
- Research skills
Custom
- Josian Samuel, Ross Housing Supervisor, 267-8761
- Kimberley Carrington, Flow Barbados Supervisor, 234-9067
Timeline
Administrative Sales Assistant
Dynamic Auto Imports
08.2023 - Current
External Examiner
Caribbean Examinations Council (CXC)
08.2021 - 09.2021
Customer Service Representative
FLOW Barbados
01.2021 - 08.2023
Counselor
Government Youth Art Programme
06.2020 - 09.2020
Housing Representative
Ross University School of Medicine
11.2019 - 03.2020
Housing Representative
The Villages at Coverley
05.2019 - 10.2019
Housing Representative
Ross University School of Medicine
03.2019 - 05.2019
Camp Counselor
Special Needs Camp
06.2018 - 08.2018
Sales Representative
Bryden Stokes Limited
01.2018 - 12.2020
Bachelor of Science - Biochemistry (Hons.)
UWI Cave Hill Campus
Associate of Science - Biology And Chemistry
The Combermere Secondary School