Summary
Overview
Work History
Education
Skills
Singing
Timeline
Generic

Donna Gittens

Bridgetown

Summary

Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.

Overview

2025
2025
years of professional experience

Work History

Waitress

TGI Fridays
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with team members to consistently provide efficient service during peak hours.

General Worker

Conclusions Inc
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Sales Clerk

Dallas Discount
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Processed payments and returns with accuracy and efficiency.
  • Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.

Custodian

American University of Barbados School of Medicine
11.2018 - Current
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Checked in and stocked inventory throughout facility.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
  • Contributed to reduction in complaints related to facility maintenance, regularly inspecting areas for upkeep.
  • Increased efficiency in cleaning routines by implementing color-coded microfiber system.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used organic-based chemicals to disinfect floors, counters and furniture.

Education

High School Diploma -

Grantly Adams Secondry School
Horse Hill, St Joseph

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Decision-making
  • Safe food handling
  • Hospitality service expertise

Singing

I enjoy being in the company of others

Timeline

Custodian

American University of Barbados School of Medicine
11.2018 - Current

Waitress

TGI Fridays

General Worker

Conclusions Inc

Sales Clerk

Dallas Discount

High School Diploma -

Grantly Adams Secondry School

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Donna Gittens