Donika T. Sobers
Ruby Park,Bridgetown, Barbados
Summary
To be of excellent value to your organization.
Overview
3
3
years of professional experience
Work History
Entertainment And Recreation Coordinator
Wyndham Grand Barbados
02.2024 - Current
- Improved customer satisfaction with recreational services by regularly soliciting feedback and making necessary adjustments.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Scheduled events in recreation facilities and monitored facility conditions.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of Number and Number.
Certified Nail Technician
Self Employed
06.2021 - Current
- Educated clients about proper nail care techniques, promoting healthier nails between appointments.
- Provided outstanding customer service, addressing concerns, and ensuring client satisfaction throughout their visit.
- Enhanced salon ambiance by creating visually appealing displays showcasing available products and nail polish options.
- Promoted salon services through engaging social media content, attracting new clientele.
- Ensured compliance with sanitation protocols, maintaining a safe and hygienic environment for all clients.
- Achieved consistent positive feedback from clients regarding attention-to-detail in executing intricate nail art designs.
- Kept tidy and organized area to comply with cleanliness standards.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Cleaned and sanitized tools and equipment before each client.
- Designed creative nail art designs and patterns.
- Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
Customer Service Representative
Km2 Solutions
02.2023 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Child Caregiver
Jamboree Educational Play Centre
05.2022 - 10.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Assisted with homework completion, reinforcing subject matter comprehension and academic success.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
- Improved communication skills by engaging children in age-appropriate conversations and active listening.
- Enhanced children's social skills by organizing group activities and promoting teamwork.
- Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
- Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
- Introduced children to educational games and activities to boost learning.
- Liaised with parents and guardians to discuss child progress.
Education
Caribbean Examination Council
The Lodge School
Childcare And Nursery Management 2
Erdiston Teachers’ College
Erdiston Road, St. Michael01.2019
Childcare And Nursery Management 1 -
Samuel Jackman Prescod Polytechnic
Errol Barrow Highway, St. Michael01.2017
Skills
- Customer Service
- Communication
- Scheduling
- Youth engagement
- Group Coordination
- Outdoor recreation
- Activity Planning
- Recreational Activities
- Problem-Solving
- Multitasking
- Reliability
- Organizational Skills
Skillsobtained
- Greet customers in a friendly manner
- Answer phone calls
- Schedule appointments
References
- Tyrone Marshall, Principal, Gordon Walters Primary School, Christ Church, Barbados, 549-2544
- Beverley Taylor, Supervisor, Christian Kindercare Nursery, St. Michael, Barbados, 254-4533
- Katrina Carter, Cardiac Technologist, St. James, 826-3283
Hobbies and Interests
- Volleyball
- Babysitting
- Swimming
- Reading
- Theatre Arts
Personal Information
Age: 26
Timeline
Entertainment And Recreation Coordinator
Wyndham Grand Barbados
02.2024 - Current
Customer Service Representative
Km2 Solutions
02.2023 - 05.2023
Child Caregiver
Jamboree Educational Play Centre
05.2022 - 10.2022
Certified Nail Technician
Self Employed
06.2021 - Current
Caribbean Examination Council
The Lodge School
Childcare And Nursery Management 2
Erdiston Teachers’ College
Childcare And Nursery Management 1 -
Samuel Jackman Prescod Polytechnic