Summary
Overview
Work History
Education
Skills
Skillsobtained
References
Hobbies and Interests
Personal Information
Timeline
Generic
Donika T. Sobers

Donika T. Sobers

Ruby Park,Bridgetown, Barbados

Summary

To be of excellent value to your organization.

Overview

3
3
years of professional experience

Work History

Entertainment And Recreation Coordinator

Wyndham Grand Barbados
02.2024 - Current
  • Improved customer satisfaction with recreational services by regularly soliciting feedback and making necessary adjustments.
  • Maintained inventory of supplies and equipment with established sign-out procedures.
  • Scheduled events in recreation facilities and monitored facility conditions.
  • Planned and evaluated recreation and athletic programs with recreation director to support community.
  • Researched, planned, and organized mentally stimulating activities for individuals between ages of Number and Number.

Certified Nail Technician

Self Employed
06.2021 - Current
  • Educated clients about proper nail care techniques, promoting healthier nails between appointments.
  • Provided outstanding customer service, addressing concerns, and ensuring client satisfaction throughout their visit.
  • Enhanced salon ambiance by creating visually appealing displays showcasing available products and nail polish options.
  • Promoted salon services through engaging social media content, attracting new clientele.
  • Ensured compliance with sanitation protocols, maintaining a safe and hygienic environment for all clients.
  • Achieved consistent positive feedback from clients regarding attention-to-detail in executing intricate nail art designs.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
  • Cleaned and sanitized tools and equipment before each client.
  • Designed creative nail art designs and patterns.
  • Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.

Customer Service Representative

Km2 Solutions
02.2023 - 05.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Child Caregiver

Jamboree Educational Play Centre
05.2022 - 10.2022
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
  • Collaborated with parents to develop individualized care plans addressing specific needs of their children.
  • Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
  • Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
  • Assisted with homework completion, reinforcing subject matter comprehension and academic success.
  • Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
  • Supported cognitive development with age-appropriate learning materials and engaging educational games.
  • Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
  • Improved communication skills by engaging children in age-appropriate conversations and active listening.
  • Enhanced children's social skills by organizing group activities and promoting teamwork.
  • Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
  • Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
  • Introduced children to educational games and activities to boost learning.
  • Liaised with parents and guardians to discuss child progress.

Education

Caribbean Examination Council

The Lodge School

Childcare And Nursery Management 2

Erdiston Teachers’ College
Erdiston Road, St. Michael
01.2019

Childcare And Nursery Management 1 -

Samuel Jackman Prescod Polytechnic
Errol Barrow Highway, St. Michael
01.2017

Skills

  • Customer Service
  • Communication
  • Scheduling
  • Youth engagement
  • Group Coordination
  • Outdoor recreation
  • Activity Planning
  • Recreational Activities
  • Problem-Solving
  • Multitasking
  • Reliability
  • Organizational Skills

Skillsobtained

  • Greet customers in a friendly manner
  • Answer phone calls
  • Schedule appointments

References

  • Tyrone Marshall, Principal, Gordon Walters Primary School, Christ Church, Barbados, 549-2544
  • Beverley Taylor, Supervisor, Christian Kindercare Nursery, St. Michael, Barbados, 254-4533
  • Katrina Carter, Cardiac Technologist, St. James, 826-3283

Hobbies and Interests

  • Volleyball
  • Babysitting
  • Swimming
  • Reading
  • Theatre Arts

Personal Information

Age: 26

Timeline

Entertainment And Recreation Coordinator

Wyndham Grand Barbados
02.2024 - Current

Customer Service Representative

Km2 Solutions
02.2023 - 05.2023

Child Caregiver

Jamboree Educational Play Centre
05.2022 - 10.2022

Certified Nail Technician

Self Employed
06.2021 - Current

Caribbean Examination Council

The Lodge School

Childcare And Nursery Management 2

Erdiston Teachers’ College

Childcare And Nursery Management 1 -

Samuel Jackman Prescod Polytechnic

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Donika T. Sobers