Danika Franklyn
Bridgetown
Summary
Dynamic professional with a proven track record in customer assistance and cash handling, demonstrated at Popular Discounts. Excelled in high-pressure environments, enhancing customer satisfaction and team collaboration. Skilled in balancing efficiency with professionalism, significantly contributing to workplace achievements.
Overview
6
6
years of professional experience
Work History
Cashier
Popular Discounts
12.2020 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Waitress
Acra Beach Hotel
11.2018 - 12.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Kept server areas clean and stocked to increase efficiency while working tables.
Child Care Worker
Partners In Parenting Daycare
12.2018 - 08.2019
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Documented children's growth and development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Assisted in potty training and other daily hygiene activities to support child development.
Education
Certificate - Early Childhood Care And Education
Erdiston Teachers’ College
Erdiston Rd, Bridgetown, St. Michael06-2017
GED -
St. James Secondary
St. James 08-2015
Certificate - International Cuisine
Barbados Vocational Training Board
St. Michael 08-2013
Skills
- Customer assistance
- Work ethic and integrity
- Cash handling
- Professionalism and courtesy
- Time management skills
- Team collaboration
- Tableside service
Timeline
Cashier
Popular Discounts
12.2020 - Current
Child Care Worker
Partners In Parenting Daycare
12.2018 - 08.2019
Waitress
Acra Beach Hotel
11.2018 - 12.2020
Certificate - Early Childhood Care And Education
Erdiston Teachers’ College
GED -
St. James Secondary
Certificate - International Cuisine
Barbados Vocational Training Board
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