Summary
Overview
Work History
Education
Skills
Certification
References
Affiliations
Timeline
Generic

Danika Forde

St. Michael,Barbados

Summary

Dynamic and adaptable professional with proven experience in customer service and laboratory procedures. Excelled at Wayne D's BBQ Crib by enhancing customer satisfaction and adhering to safety protocols. Demonstrates a strong work ethic and exceptional customer service skills, alongside proficiency in various laboratory procedures. Achieved Significant performance goals, underscoring a commitment to excellence and continuous improvement.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Wayne D's BBQ Crib (Part-time)
08.2023 - Current
  • Serve food and beverages promptly with focused attention to customer needs.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Server

Gourmet Connoisseurs (Contract)
07.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Presented food on buffet tables in line with formality and specifications of each event.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety standards.

Assistant

Fortress Fund Managers (Part- Time)
12.2022 - 12.2023
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.

Education

Bachelor of Science - Microbiology

University of The West Indies Cave Hill Campus
Cave Hill Rd, Wanstead, St. Michael
10-2024

Associate of Science - Environmental Science And Mathematics

Barbados Coumunity College
Howell's Road, Bridgetown, St. Michael
01-2020

Skills

  • Exceptional customer service
  • Cash Handling
  • Memory retention
  • Cleanliness standards
  • Professional Appearance
  • Good Communication
  • Microbial Identification
  • Scientific Writing
  • Data Interpretation
  • Antibiotic Susceptibility testing
  • Various other laboratory procedures

Certification

  • First Aid - Barbados Red Cross Society - 2024, July

References

Wayne Greenidge 

Business Owner

Wayne D's BBQ Crib

(246) 231-1396


Francine Lovell

PriceSmart employee

(246) 245- 5001

Affiliations

  • Barbados Red Cross Society (Volunteer)

Timeline

Server

Wayne D's BBQ Crib (Part-time)
08.2023 - Current

Server

Gourmet Connoisseurs (Contract)
07.2023 - Current

Assistant

Fortress Fund Managers (Part- Time)
12.2022 - 12.2023
  • First Aid - Barbados Red Cross Society - 2024, July

Bachelor of Science - Microbiology

University of The West Indies Cave Hill Campus

Associate of Science - Environmental Science And Mathematics

Barbados Coumunity College
Danika Forde