Corry Bishop
Operations Agent
Summary
Experienced with the rules and regulations governing different types of cargo. Instrumental in keeping operations compliant and cargo moving accurately to final destinations. Adept at maintaining high customer service standards through open communication.
Overview
22
22
years of professional experience
Work History
Sales Representative
Ceramic Tiles & Things
08.2001 - 02.2003
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Recommended merchandise to customers based on needs and preferences.
- Logged reports, expenses, receipts, and sales in company database.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Maintained clean sales floor and straightened and faced merchandise.
- Utilized upselling techniques to promote additional products and increase sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
Cargo Handler
Seawell Air Services
12.2004 - 12.2016
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified documentation and condition of freight to assure quality standards were achieved.
Acting Cargo Agent
Seawell Air Services
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
- Examined cargo and freight shipments to check goods' condition.
Operations Agent
DHL Express
12.2016 - Current
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Detected damages and discrepancies in cargo shipments with careful inspections.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
- Checked export documentation to determine cargo contents and classified goods.
- Examined cargo and freight shipments to check goods' condition.
- Built working relationships with some clients to foster loyalty and encourage repeat business.
- Locate all packages/documents listed on the manifest.
- Work with freight shipments, measurements and weight.
- Pull paperwork for Customs Clerks
- Meet and recover flights.
- Work with Airport Handlers
- Route shipments to DHL main office.
- Performs miscellaneous job related duties as assigned and required.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Education
High School Diploma -
Princess Margaret Secondary School
Six Roads St PhilipSkills
- Cargo Loading
- Stored Goods Retrieval
- Cargo Shipment Weighing
- Import-Export Procedures
- Multitasking
- Time Management
- Decision Making
- Problem Solving
- Documentation Review
- Information Security
- Driven
- Cheerful and Energetic
Accomplishments
Recipient of the DHL Employee Of The Quarter Award for 2018
Recipient of the DHL Most Helpful Employee Award for 2018
avid sports fan, soccer player, basketball player & musician
I love partaking in sports it allows you to meet new people & it truly brings out the competitors in all of us, as recent as 2022 I represented DHL caribbean as the goalkeeper for the Caribbean Hurricanes in our Americas Cup competition in Orlando. In my younger years I played in our local second division basketball league. I was one of the founding member of Fully Loaded a local reggae band & for about 10 years gave locals and tourist alike a reggae experience for the ages, while performing original music and covering some of the hits for the greats like Bob Marley. We shared the stage during the Barbados Reggae Festivals with the likes of Barrington Levy, Beres Hammond & The Morgan Heritage Band to name a few. My true passion right now is my family, while helping my two beautiful children navigate the ups & down of growing up in an ever changing world an enjoying what life has to offer us on a daily basis.
Timeline
Operations Agent
DHL Express
12.2016 - Current
Cargo Handler
Seawell Air Services
12.2004 - 12.2016
Sales Representative
Ceramic Tiles & Things
08.2001 - 02.2003
Acting Cargo Agent
Seawell Air Services
High School Diploma -
Princess Margaret Secondary School
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