Summary
Overview
Work History
Education
Skills
Certification
Reading and caring for others
Timeline
Generic

COLLIS CHARLES

Nurse Auxiliary
Bridgetown,Carter Court Upper Carters Gap Christ Church

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-driven excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

7
7
years of professional experience
1
1
Certification
1
1
Language

Work History

Customer Service Representative

KM2 Solution
Bridgetown
12.2021 - 05.2022
  • Documented and detailed calls and complaints using call center's CRM database.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Auxiliary Nurse

Fedrecia Senior Citizen Home
Bridgetown
08.2019 - 06.2021
  • Evaluated patient histories, complaints, and current symptoms.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Managed patients recovering from medical or surgical procedures.

Housekeeper

Co Williams
Bridgetown
03.2016 - 10.2018
  • Dusted picture frames and wall hangings with cloth.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Cashier

Pastry Box
Bridgetown
03.2015 - 03.2016
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Bridgetown S.D.A Secondary School
Dalkieth Road St Michael
08.2006 - 08.2006

Skills

Caring, tends to others needs, look out for others

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Certification

Certificate in Nursing Auxiliary

Reading and caring for others

In my spare time i love sitting down and reading a nice novel. I feel that it calm me and help me with my knowledge of other places. I love to make others feel welcome and warm.

Timeline

Customer Service Representative

KM2 Solution
12.2021 - 05.2022

Auxiliary Nurse

Fedrecia Senior Citizen Home
08.2019 - 06.2021

Certificate in Nursing Auxiliary

07-2019

Housekeeper

Co Williams
03.2016 - 10.2018

Cashier

Pastry Box
03.2015 - 03.2016

High School Diploma -

Bridgetown S.D.A Secondary School
08.2006 - 08.2006

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COLLIS CHARLESNurse Auxiliary