Christine Choy
Bissex
Summary
Dynamic Property Manager with a proven track record at Greensleeves Villa, excelling in tenant satisfaction and maintenance coordination. Skilled in vendor management and budget oversight, I implemented cost-saving measures that enhanced property values. Known for exceptional communication and relationship-building, I ensure compliance and foster a positive living environment for all residents.
Overview
25
25
years of professional experience
Work History
Property Manager
Self-employeed
07.2018 - Current
- Managed daily operations of residential properties, ensuring tenant satisfaction and property upkeep.
- Coordinated maintenance requests, facilitating timely repairs and enhancing overall property functionality.
- Developed and maintained positive relationships with vendors, streamlining service contracts and improving response times.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs, and coordinating with contractors.
- Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.
- Developed strong relationships with local service providers to secure competitive pricing on necessary services and repairs.
- Conducted regular performance evaluations of staff, implementing corrective action when necessary and rewarding exceptional employees.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Property Manager
Greensleeves Villa, Bajan Services
02.2007 - 08.2017
- Managed all aspects of property maintenance, ensuring high-quality standards and tenant satisfaction.
- Established strong relationships with vendors and contractors to ensure timely maintenance and repairs.
- Conducted regular property inspections to identify issues and maintain compliance with regulations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Developed comprehensive emergency response plan, improving preparedness for unexpected events.
- Enhanced security measures, significantly reducing incidents on property premises.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Assistant Interior Decorator
Lynn Pemberton
02.2006 - 12.2006
- Assisted in creating design concepts and mood boards for client projects.
- Collaborated with clients to understand their aesthetic preferences and functional needs.
- Researched materials, furnishings, and decor trends to support project development.
- Coordinated procurement of samples, fabrics, and furniture for client presentations.
- Supported senior decorators in executing design plans within specified timelines.
- Provided input on color schemes and spatial arrangements to enhance project outcomes.
- Enhanced client satisfaction by providing personalized interior design solutions tailored to individual preferences and budgets.
- Managed project timelines and budgets effectively, ensuring timely completion of tasks without compromising quality standards.
- Contributed to the growth of the company''s reputation through exceptional customer service and attention to detail in all aspects of the design process.
- Reduced client stress levels by handling complex logistics such as coordinating deliveries, installations, and other necessary arrangements.
- Created detailed mood boards to communicate design ideas clearly with clients, fostering a collaborative working relationship.
- Conducted site visits to assess spatial constraints and gather inspiration for functional yet aesthetically pleasing designs.
- Illustrated visual concepts during client presentations through detailed plans and sketches.
- Developed space planning concepts, color palette selections, and textile presentations.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
Office Manager
Substance Abuse Foundation - Verdun House
06.2000 - 08.2005
- Streamlined office operations by implementing efficient scheduling and resource allocation methods.
- Managed vendor relationships, negotiating contracts to ensure favorable terms and conditions.
- Directed daily administrative functions, optimizing processes for improved operational effectiveness.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Monitored front areas so that questions could be promptly addressed.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
High School Diploma -
St. Roses High School
Georgetown, Guyana09-1977
Skills
- Property management
- Property inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Property tours and inspections
- Maintenance scheduling
- Administrative support
- Vendor management
- Maintenance coordination
- Adaptable
- Grounds maintenance
- Preventive Maintenance
- Building operations
- Maintenance
- Customer relations
- Clear communication
- Critical thinking
- Relationship building
- Decision-making
- Microsoft office
- Administrative leadership
- Creative and adaptable
- Dispute handling
- Operations management
- Repair planning
- Grounds and facility inspection
- Maintenance management
- Schedule coordination
Upcycling and Jewelry making
Using locally sourced materials to create useful as as a decorative items.
Have a shop at Hayman's Market in St. Peter, featuring my handmade jewelery. Specialised in using freshwater pearls.
Timeline
Property Manager
Self-employeed
07.2018 - Current
Property Manager
Greensleeves Villa, Bajan Services
02.2007 - 08.2017
Assistant Interior Decorator
Lynn Pemberton
02.2006 - 12.2006
Office Manager
Substance Abuse Foundation - Verdun House
06.2000 - 08.2005
High School Diploma -
St. Roses High School