Chrislyn Deukett
Bridgetown,08
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Champers Restaurant. Excelled in cash management and fostering customer relations, mentoring new staff, and adapting to new technologies. Demonstrated exceptional patience, empathy, and a commitment to excellence, significantly contributing to repeat business and positive feedback.
Overview
3
3
years of professional experience
Work History
CASHIER/Restaurant Hostess
Champers Restaurant
01.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Created celebration menus for lunch and dinner shift
- Booked reservations for lunch and dinner
- Counted cash float
- opened and closed till for lunch and/or dinner shifts
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Bachler's of Law - Law
University of West Indies Cavehill Campus
Barbados07-2024
High School Diploma -
Queen's College
Barbados05-2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Cash management
- Professionalism and courtesy
- Order taking
- Cash register systems
- Cash handling expertise
- Payment processing
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
Timeline
CASHIER/Restaurant Hostess
Champers Restaurant
01.2022 - 08.2024
Bachler's of Law - Law
University of West Indies Cavehill Campus
High School Diploma -
Queen's College
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