Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Griffith

Barbados

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Alfundi Investments Limited T/A Subway
09.2021 - 04.2022
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Associate Degree In Culinary Arts - Culinary Arts

Pom Marine Hospitality Institute
Hastings, Christ Church
07.2020

5 CXC Cerificates -

The Alexandra School
Speightstown, St. Peter
07.2018

Roland Edwards Primary
Speightstown, St. Peter
07.2018

Skills

  • Customer Relations
  • Problem-Solving Ability
  • Critical Thinking
  • Money Handling Abilities
  • Team Development
  • Professional Telephone Demeanor

Timeline

Customer Service Representative

Alfundi Investments Limited T/A Subway
09.2021 - 04.2022

Associate Degree In Culinary Arts - Culinary Arts

Pom Marine Hospitality Institute

5 CXC Cerificates -

The Alexandra School

Roland Edwards Primary
Joshua Griffith