CARRA SARGEANT
Summary
Customer focused, punctual, and friendly with experience in the service industry. Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability adapt to any work environment.
Overview
5
5
years of professional experience
Work History
Server/Prep Cook
Muscovado Restaurant
09.2019 - 07.2021
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Maintained food safety and sanitation standards.
- Undertook basic cooking duties and prepare dishes for restaurant.
- Perform routine kitchen tasks.
Server
Curbside Café
09.2021 - 12.2021
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Took customers' food orders over the telephone.
- Prepared food items for customers.
- Ensured that customers' meals were prepared and packed correctly.
- Delivered food items to customers' vehicles.
Volunteer
Seek and Secure
09.2022 - 11.2022
- Establish connections with relevant groups to raise awareness of and support for important causes.
- Provided the community with much-needed services while presenting the organization in a positive and professional manner.
- Arranged for specific referrals to receive community services, promoted client needs, and overcame obstacles.
- Used strong interpersonal communication skills to convey information to others.
Boba Barista
Agape Café
06.2023 - 05.2024
- Enhanced customer satisfaction by promptly answering queries and providing accurate information.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across the team.
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
Education
Bachelor of Science - Management Studies
University of The West Indies
Associate of Science - Hospitality Studies
Jean And Norma Holder Hospitality Institute
06.2021
CAPE -
The Lodge School
06.2019
CSEC -
Graydon Sealy Secondary School
06.2017
Skills
- Written and verbal communication
- Problem-solving skills
- Teamwork
- Time management
- Customer service
- Adaptability
- Self-driven
- Critical thinking
References
Mr. Leslie Arthur
Inspector
The Royal Barbados Police Force
Mobile: (246) 230-1925
Mr. Pearson McConney
Assistant Superintendent of Police (AG)
The Royal Barbados Police Force
Mobile: (246) 245-6709
Mr. Wavney Wilkinson
Station Sergent
The Royal Barbados Police Force
Mobile: (246) 836-0997
Additional Information
Personal Attributes
- Effective Communication Skills: Articulate communicator with an understanding of the various methods of communication needed while working with coworkers or clients.
- Integrity and dependability: Strong morals and ethics, as well as the capacity to carry out responsibilities appropriately.
- Flexibility: Understanding the necessity to maintain flexibility to accommodate unforeseen needs and changes. Being at ease in dynamic contexts and circumstances, which guarantees consistency in flexibility and adaptability
Timeline
Boba Barista
Agape Café
06.2023 - 05.2024
Volunteer
Seek and Secure
09.2022 - 11.2022
Server
Curbside Café
09.2021 - 12.2021
Server/Prep Cook
Muscovado Restaurant
09.2019 - 07.2021
Bachelor of Science - Management Studies
University of The West Indies
Associate of Science - Hospitality Studies
Jean And Norma Holder Hospitality Institute
CAPE -
The Lodge School
CSEC -
Graydon Sealy Secondary School
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