Ashley Bryan
Information Technology Associate
Croton Crescent, Lodge Hill,St. Michael, Barbados
Summary
A highly motivated IT Officer with over 5+ years of comprehensive experience managing system and user databases. Strengths are in troubleshooting and maintaining servers, systems and security to support smooth business operations. proactive in establishing backup and recovery processes and protocols to protect and retain valuable company data. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Information Technology Associate
C. O. Williams Construction Limited
Lears, St Michael
08.2022 - Current
- Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategy plan for implementing information technologies.
- Directs technological research by studying organization goals, strategies, practices, and user project.
- Support end-user with IT related problems.
Setup, management, and maintenance of IT related equipment. - Monitor backup jobs and ensure high level of completion success rate.
- Manage time and project effectively.
- Assist with implementation of procedures to maintain a stable network environment.
- Training staff with IT related equipment.
- Assist with troubleshooting, installation and implementation of systems.
- Maintained inventory for computers, other technology equipment and software.
- Responsible for installing, maintaining and repairing hardware and software components of the organization's computers and networks, and telephone systems and related equipment.
- Installing and configuration appropriate software functions according to specifications.
- Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipation requirements.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practice; participating in professional societies.
- Maintained inventory of fuel delivered and company project stock delivered, communicate as required with fuel personnel.
- Generating PO's and approved delivery notes.
- Assist and the distribution of uniforms to staff.
- Carry out fuel related duties and procedures and enter the fuel sheet information into GP system.
- Contributes to team effort by accomplishing related results as needed
Information Technology Officer II
Student Revolving Loan Fund
The Elsie Payne Complex, Constitution Road, St. Michael
10.2018 - 05.2022
- Manages online website and backend portal.
- Manages daily and monthly backup.
- Facilitates the purchase and setup of new computer systems, installing required applications and programs in a timely manner.
- Manages IT inventory of SRLF.
- Prioritizes the testing and configuration of software, to ensure the accuracy and effectiveness of the systems.
- Advise on software and hardware purchasing and acquisition.
- Maintains and repairs hardware and peripheral devices promptly, to reduce company expenditure on the purchase of new devices.
- Arrange maintenance and upgrades to company networks and devices, in an e ort to minimalize disruption to staff.
- Provide training to staffs.
- Advise the Administrative Manager (AG) on IT related matters.
- Generate weekly or Month reports as needed.
- Oversee the daily performance of computer systems.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Help with IT audits.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Fill machines with toners, inks, or other duplicating fluids.
- Analyze equipment performance records to assess equipment functioning.
- Install and configure new equipment, including operating software or peripheral equipment.
- Maintain records of equipment maintenance work or repairs.
- Test new systems to ensure that they are in working order.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Help manages the database.
- Manage document management and storage system (SharePoint).
ICT Technician
CCI, JADA GROUP
Spring Hall, St Lucy
03.2017 - 10.2017
- Managed the company's systems and those of Port Ferdinand, INFRA Inc, Cemix and St Peter's Bay; which all fall under the JADA group.
- Creates and installs well-functioning networks, connections and cabling.
- Manages the installation and monitoring of firewalls, to ensure the security of the company's network always.
- Facilitates the purchase and setup of new computer systems, installing required applications and programmes in a timely manner.
- Travels to various organizations within the group of companies, to troubleshoot and resolve their network issues.
- Performs troubleshooting when system failures occur and identify barriers, to ensure the networks perform at an optimal efficiency rate.
- Prioritizes the testing and configuration of software, to ensure the accuracy and effectiveness of the systems.
- Maintains and repairs hardware and peripheral devices promptly, in an effort to reduce company expenditure on the purchase of new devices.
- Arrange maintenance and upgrades to company networks and devices, in an effort to minimalize disruption to staff.
- Effectively provides guidance and assistance to staff on network usage and issues encountered with the use of the company's devices.
- Executes the correct installation of network switches, access points and network cameras.
JUNIOR TECHNICIAN
CARINETWORKS, Michael
05.2016 - 02.2017
- Provided Technical support for several companies in a professional manner, including Trident Insurance, Chancery Chambers and various offshore companies.
- Efficiently managed the company servers which partly included: Checking for updates, creating new users, issuing usernames and passwords and creating new email addresses.
- Competently installed backup programmes and ensured they were properly functioning daily, in an e ort to protect the company's information/data.
- Installed applications on company computers, partly including: QuickBooks, Outlook, and Microsoft Suite.
- Performed troubleshooting to company computers and network systems (software and hardware), in an e ort to resolve issues experienced by staff.
- Coordinate with vendors and with company personnel to facilitate purchases or repairs.
- Design, configure, and test computer hardware, networking software and operating system software.
- Configure, monitor, and maintain email applications or virus protection software.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Education
Bachelor of Science - Computer Science With Education
The University of The West Indies
Cave Hill Campus, Bridgetown, St Michael 01.2021 - Current
Certificate of Studies - CCNA
Cisco Systems
Online 07.2022 - Current
Certificate of Studies - CyberOps Associate
Cisco Systems, Inc
Online 08.2022 - Current
Associate of Science - Computer Studies (Merit)
BARBADOS COMMUNITY COLLEGE
Eyrie Howells' Road, St Michael, 09.2017 - 05.2020
Certificate of Studies - CompTIA - Network +
GENESIS TRAINING SYSTEM
Bridgetown, St Michael 06.2016 - 06.2016
Certificate of Studies, - CompTIA A+
GENESIS TRAINING SYSTEM
Bridgetown, St Michael 09.2013 - 02.2014
Diploma of Studies - Network Technology
SAMUEL JACKMAN PRESCOD POLTECHNIC
Wildey, St. Michael 08.2013 - 05.2015
Skills
Windows Server Management
Firewall Management
Managing and Team Working
Documentation Managing
Problem-Solving
Organization and Time Management
Training and Development
Exceptional multitasking skills
Database Management
Flexible and Adaptable
Analytical and Critical Thinking
Customer Service
References
- Jason Sealy
IT Officer
Ministry of Tourism and International Transport
Tel: 535-7546/247-9649
- Safiya Bignall
Executive Secretary
Student Revolving Loan Fund
Tel: 535-0837
- Lecia Pinder
Rehabilitations Officer
Her Majesty's Prison Dodd's,
Tel: 535-7378/284-8835
- Keisha Griffith
Auditor at PWC
Tel: 243-6763
Timeline
Information Technology Associate
C. O. Williams Construction Limited
08.2022 - Current
Certificate of Studies - CyberOps Associate
Cisco Systems, Inc
08.2022 - Current
Certificate of Studies - CCNA
Cisco Systems
07.2022 - Current
Bachelor of Science - Computer Science With Education
The University of The West Indies
01.2021 - Current
Information Technology Officer II
Student Revolving Loan Fund
10.2018 - 05.2022
Associate of Science - Computer Studies (Merit)
BARBADOS COMMUNITY COLLEGE
09.2017 - 05.2020
ICT Technician
CCI, JADA GROUP
03.2017 - 10.2017
Certificate of Studies - CompTIA - Network +
GENESIS TRAINING SYSTEM
06.2016 - 06.2016
JUNIOR TECHNICIAN
CARINETWORKS, Michael
05.2016 - 02.2017
Certificate of Studies, - CompTIA A+
GENESIS TRAINING SYSTEM
09.2013 - 02.2014
Diploma of Studies - Network Technology
SAMUEL JACKMAN PRESCOD POLTECHNIC
08.2013 - 05.2015